Room booked were very big and very clean. We had an issue with the hot water. We were moved straight away with minimum disruption. Only downside is the rooms seem to be warm. Staff is excellent, very attentive and efficient. Breakfast is good.

My wife and myself have stayed here several times, before or after Gatwick flights and have every intention of doing so again. The beds are comfortable, rooms clean, meals excellent and very good value. Moreover, it is ideally placed for a Gatwick pre-flight overnight stay and has a "Stay and Park" scheme. Transport to Gatwick Airport is provided by a... More

Having stayed here on previous occasions we knew what to expect and from being remembered by staff on walking into reception says it all. Great clean rooms which are VERY quiet, great food for all tastes and ages, to excellent customer service from all staff. Great touch with the towel swans. Finally the hotel is only minutes from the airport... More

Very helpful member of staff on our arrival who remembered me from a previous visit. Allocated a room where the aircraft could be seen as he remembered that was my interest.Always nice,clean and tidy with tea/coffee making facilities.As I like real ale it is a shame none are available but had a Thai beer in the bar and a pleasant... More

Parked our car here before going on holiday, came back and stayed the night. Worth the money, because we had a long flight back, arrived at 19:00 we really only wanted a quick drink and bar meal. Very good value for money. Close to airport and no noise. Bed and rooms very good, again swans on bed nice touch. Will... More

Decided to stay here and park for 7 nights as 2 families. Close to Gatwick North terminal but no plane noise. Rooms good size, nice décor - towels made into swans on the bed - a nice touch. Ate at the restaurant, where there was a good choice for adults and children - the latter were well received by very... More

We stayed for the night before and the night after a holiday. The check in staff were friendly and efficient, the rooms comfortable and the breakfast delicious. Only downside was parking. The bays were small and we have a big car. Only one available bay which was big enough.

Arriving at 1 o'clock in the morning we were greeted by a really helpful and welcoming receptionist, after a tiring journey this was great. Rooms are exceptionally clean and furnishings adequate for a short stay. The cost for staying a night at the start and end of our holiday plus parking is very reasonable, and shuttle bus (£3 each) is... More

We stayed at this hotel 4 times in the last 9 weeks while travelling around Europe. On 3 occasions we had clean comfortable rooms but on 1 occasion the room was not so tidy.The hotel is so convenient to the Airport and the shuttle is excellent whisking you to the south terminal in 10 mins and maybe 15 to the... More