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Crowne Plaza Hotel London-Heathrow

4.0 of 5
Stockley Road, West Drayton, West Drayton UB7 9NA, England
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Crowne Plaza Hotel London-Heathrow
Ranked #3 of 12 hotels in West Drayton
4.0 of 5 stars 688 Reviews
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688 reviews from our community

What travellers say about this hotel
  • Car park(16)
  • Room service(16)
  • Very good(14)
  • Next morning(10)
  • Hoppa bus(10)
  • Swimming pool(8)
  • Heathrow airport(8)
  • Great value(6)
  • Day parking(5)
  • First nights(5)
Traveller rating
    237
    278
    101
    50
    22
Only show reviews for Family (165) | Couples (219) | Business (131)
Date Rating
Birmingham, United Kingdom
Senior Contributor
44 reviews 44 reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 29 May 2012 NEW

We picked a good hotel to stay before we flew from heathrow in the morning. The hotel was easy to find from the motorway, the check-in was seamless and the staff helpful and friendly. The rooms were spacious, big beds, big clean bathroom and nicely sized TV. We payed £100 for 1 nights stay, this included parking for 10 days... More

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Warwick, UK
Senior Contributor
25 reviews 25 reviews
Reviews in 24 cities Reviews in 24 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 23 May 2012

Just to confirm other reviews - decent nights sleep, comfy beds, decent enough pool / sauna / steam room. Close to airport, taxi about £11 each way. Twin room ended up being 2 double beds, which was nice. Would stay again.

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Oban, United Kingdom
Top Contributor
61 reviews 61 reviews
Reviews in 39 cities Reviews in 39 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 21 May 2012

We stayed here the night before we flew out on holiday and again on our return. We were really delighted with the hotel and felt that it gave us great value for money. On our first stay we were offered an upgrade to the executive floor for and extra 40 pounds which we did and it was well worth it.... More

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Stephen Brown, Hotel Manager at Crowne Plaza Hotel London-Heathrow, responded to this review
22 May 2012

Dear Ronandkristan. Thank you for taking the time to post a Tripadvisor response. It’s always a pleasure to hear guests feel they have received value for money and enjoy their stay before and after vacations. I’m glad you thought my team in the Club Lounge were wonderful and I shall share this with them. It would appear that you enjoyed... More

Isle of Man, United Kingdom
Senior Contributor
23 reviews 23 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 21 May 2012

This is a good, honest aiport hotel. The rooms are big, clean and well appointed, and there are several eating options downstairs. I used the Brasserie which has nice food and some ambience. It is one of the further hotels from the airport, so make sure you ask about shuttle timings.

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Stephen Brown, Hotel Manager at Crowne Plaza Hotel London-Heathrow, responded to this review
22 May 2012

Dear A_Hotel_Visitor, Thank you for taking the time to post a very positive response regarding your recent stay at The Crowne Plaza Heathrow. I appreciate the time that you have taken to share your experiences. More

Wakefield, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 20 May 2012

Booked into the Heathrow Crowne Plaza before catching the 9am Cyprus Airways flight to Larnaca the following morning and I wasn't disappointed, this is probably the best hotel I've ever stayed in. We got a good deal that included 2 weeks car parking, as we drove down from West Yorkshire that morning, checked in, the room and bathroom were immaculate,... More

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Dormagen
Top Contributor
52 reviews 52 reviews
Reviews in 28 cities Reviews in 28 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 20 May 2012

Definitely only a short trip with the BA Hoppa Bus from LHR to the hotel, I missed the bus and got a taxi that was nearly thrice that price (£ 11). Smart cxheck in, I got a room on the first floor. Silent, even being so narrow to the LHR! The room was perfectly equipped, you will not miss anything,... More

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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 May 2012

Firstly I write this review on the basis only of how great Josie Gold was at this hotel. She allowed us to move a booking despite it being prepaid as a good will gesture and went the extra mile, notifying the guest relations team of my parents 30th wedding anniv and were so happy to find a surprise box of... More

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Derby UK
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 18 May 2012

We stayed at this hotel the night before a long flight. Also the deal we got via Holiday Extras for the room and three weeks parking was very good. The check in was easy and they had all our details etc. The room was clean and comfortable. We had room service and it was pretty good although a lot more... More

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hotel
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 17 May 2012

I have booked in for an overnight stop and leaving my car for just over 2 weeks. The hotel is clean, most of the staff are friendly, the big let down are the exta charges, £15 for Internet access, £6.50 for a single vodka & coke, you get the drift....

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Newquay, United Kingdom
Senior Contributor
27 reviews 27 reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 16 May 2012

Stop over prior to early depature. Didn't have breakfast Room spacious, modern, comfortable & spotless Staff attentative but check in a little heavy going, receptionists command of english not the best and despite spelling my surname several times was told I didnt have a reservation. She then went to great lengths to tell me & colleague that we couldn't charge... More

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Additional Information about Crowne Plaza Hotel London-Heathrow

  • Crowne Plaza London Heathrow
  • Crowne Plaza West Drayton
  • Crowne Plaza Heathrow
Address: Stockley Road, West Drayton, West Drayton UB7 9NA, England
Price range (per night):* 117 AUD - 301 AUD

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Crowne Plaza Hotel London-Heathrow
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