Visited recently and stayed for two nights for Blackpool's play-off final at Wembley. We ate in the hotel restaurant one night (which was excellent) and the Grapes Tandoori which is a fantastic Indian restaurant only 5 mins walk away. The bar at the hotel had a great atmosphere and all the staff were very welcoming, The rooms are very comfortable... More

We stayed here for 2 nights with a 3 year old and 21 month old. Staff were very helpful, room was large, clean and modern. we didn't hear much of the other customers, hopefully our 2 weren't too noisy for them. Only downside was the noise of sirens approaching the lights near the hotel in the night, but only I... More

Visited recently for two nights, rooms were clean and had everything we needed. The staff really make this hotel. Becka on reception was amazing, a cheery smile from the moment we walked in to when we left. Nothing was too much trouble, and she really made us feel comfortable. A credit to your company. Didn't hear any noise from traffic... More

A group of friends stayed here recently as we were visiting Twickenham stadium. We were made to feel very welcome by the staff who could not do enough for us and made our short stay stress free and very enjoyable. The rooms were lovely and clean and the breakfast was amazing! A big thank you to Rebecca and Becca!

Stayed for 1 night as a base to go into central London. Just 15 mins drive from several Piccadilly line stations for travel directly into London. Very clean well maintained rooms, typical of Premier Inn. I did suffer from some traffic noise as my room was at the end of the hotel that faced the busy main road, but not... More

Finally found someone at Heathrow who knew where this was, when I booked it I was under impression it was near Airport, £30 in a Taxi from Airport is not close for me. Clean & ideal adter long journey from Venice.

We arrived for the footie semi final at Wembley and had a great stay at this hotel. We had a family get together with gr8 food next door at the Beefeater - with a lovely waitress ! The room was exceptionally spacious and very well equipped for a great price ! Friendly helpful staff at the reception made this stay... More

another easy easter stay at hayes, room shiny and newly decorated, breakfasts and evening meals at grapes beefeater nice as always. service good and our 6th time here with no problems. fantastic base for london with 2 tube stations with carparks 5 mins away. all premier inn wifi is still disgraceful even though you now get half hour free (which... More

Very welcoming on arrival. Room and bathroom spotless although could have done with a couple more towels. Bed extremely comfortable, good night's sleep. Breakfast was disorganised and they forgot half the items on the menu - when asking for a full English you would expect the sausages and hash browns to come on your plate not separately and when you've... More