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Holiday Inn London - Heathrow Ariel

3.0 of 5
118 Bath Road, Hayes UB3 5AJ, England
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Holiday Inn London - Heathrow Ariel
Ranked #7 of 10 hotels in Hayes
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501 reviews from our community

Traveller rating
    65
    223
    134
    55
    24
See reviews for
Families
55
 
Couples
116
 
Solo
117
 
Business
138
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
London, United Kingdom
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 24 May 2013 NEW

Stayed overnight at the hotel on route to Vienna via an early morning flight. There was absolutely nothing wrong with the hotel itself, most aspects were adequate, pretty much what I had expected. Hence the "Average" overall rating. We actually had dinner in the hotel restaurant and the meal and service were very good, the wine was very drinkable and... More

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Peterborough, United Kingdom
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 23 May 2013 NEW via mobile

Have stayed here before & slated it, mainly lack of parking spaces, dreadful decor in hallways & bedroom & poor choice in resturant. Well, some things have improved. Parking still an issue (not enough spaces for the amount of rooms) but I was able to find a space this time. I stayed on floor 3 this time & it has... More

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See 2 more reviews by Ds1965 for Hayes
Herts, UK
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 23 May 2013 NEW via mobile

We stayed here overnight before an early flight. We booked through an online discount rooms website and I'm glad we had as the rack rate seemed ridiculous. There is a decent sized car park on site, but even as residents we had to pay £12 for one night. The check in was easy and the room was clean and tidy,... More

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Sarasota, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

Older Holiday Inn but kept well up nicely extra clean got upgraded to executive suite no extra charge will go back again if in the area very close to airport where we wanted to be. f very friendlyStaf

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Ariel_Manager, General Manager at Holiday Inn London - Heathrow Ariel, responded to this review
24 May 2013

Your comments will be passed on to the staff & was pleased to read you will visit us again if you come to Heathrow. Thank you for your feedback. Yours faithfully Tom Gaskell More

Dublin, Ireland
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

I have stayed in this hotel a number of times over the last few years and I have never been disappointed I stayed here for 5 nights as part of the Holiday Inn 2012 special, where rooms were only £20.12 a night The public areas and lobby are small but well presented, the staff are very helpful and the place... More

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See 2 more reviews by JohnHDublin for Hayes
London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 17 May 2013

dated, small rooms with a old smell to the place. walls are thin and therefore you become familiar with your neighbor whether you like it or not. clean, comfortable bed. slow internet. friendly and helpful staff. will not stay here again.

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Ariel_Manager, General Manager at Holiday Inn London - Heathrow Ariel, responded to this review
20 May 2013

My apologies that you found your stay "disappointing" with us. I appreciate you taking the time to share your comments with us - your feedback is important giving us the opportunity to improve. I know you have many choices whe it comes to lodging & I am sorry to read that you will not stay here again. Yours sincerely Tom... More

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6 hotel reviews
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22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 12 May 2013

Clean and comfortable. Friendly and helpful staff. Expensive place to eat. Unfortunately for the hotel, children were running the halls at 6 in the morning. Not pleasant experience but hard to blame the Hotel

Was this review helpful? Yes 1
UK
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 12 May 2013 via mobile

Got here late after a long drive from up north, very easy to find. No problem finding a car park space even though it was a weekend. Good price considering we got to park our car for a week, almost the same price just to park our car in Heathrow parking. Room nice and quiet, good big bed too. Took... More

Was this review helpful? Yes 1
Ariel_Manager, General Manager at Holiday Inn London - Heathrow Ariel, responded to this review
13 May 2013

Your comments with regards to good value for your stay with nice room & big bed are appreciated. We hope you return soon for another stay with us at the Holiday Inn Heathrow-Ariel. Yours faithfully Tom Gaskell More

Brisbane
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 10 May 2013

Stayed in this hotel one night after a long flight to the UK because it was located at the airport. Used the Hoppa bus from the airport which was also quite easy and efficient although the driver wasn't all that friendly or helpful. On arrival at the HI Ariel, check in formalities were completed with ease. The entry foyer and... More

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Ariel_Manager, General Manager at Holiday Inn London - Heathrow Ariel, responded to this review
13 May 2013

Thanks for your comments & that you found our hotel Inviting & clean. I was pleased to read that all your requests were responded to efficiently and you were satisfied with your stay. We look forward to welcoming you back soon. Yours faithfully More

North Glendale, California, United States
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 10 May 2013

Very reasonable rates for overnight stays pre-departure from Heathrow. I paid 68£ for a single with full breakfast included. Room was small but very clean & comfortable. National Express Hotel Hoppa shuttle service goes to and from airport for 8£ round-trip. Excellent value for London!

Was this review helpful? Yes 1
 
 
Holiday Inn London - Heathrow Ariel
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Holiday Inn London - Heathrow
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Additional Information about Holiday Inn London - Heathrow Ariel

Also Known As:
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn London - Heathrow Ariel Hotel
Holiday Inn Hayes
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hayes, UK - Middlesex
Address: 118 Bath Road, Hayes UB3 5AJ, England
Phone Number:
Region: United Kingdom > England > Middlesex > Hayes
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #7 of 10 hotels in Hayes
Price range (per night): $86 - $200
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Holiday Inn London Heathrow Ariel is located conveniently just minutes away from London Heathrow Airport with the new Terminal 5. We are a short ride on the Heathrow Express from Central London. Being the first Airport Hotel at Heathrow we know what it takes to make it feel 'home from home'. We offer our guest's designed blackout rooms with double glazed windows to help with a good nights sleep and a fresh start before your meeting or a long flight. The Holiday Inn London Heathrow Ariel offers Airport Parking at very competitive rates. Either flying for business or leisure, you can benefit from our Park and Fly package All the bedrooms and the public area have Air Conditioning and HSIA (High Speed Internet Access) The Holiday Inn London Heathrow Ariel offers a fully equipped, purpose built conference centre for your meeting and training needs. The Airport Shuttle operated by BAA & National Express, Hotel Hoppa H6 runs to & from the hotel and Heathrow Airport terminals 1, 2 & 3 and Hotel Hoppa H56 runs to & from the hotel and Heathrow Airport terminals 5 every 15 minutes everyday. Adult price is 4.00 per person one way. From Terminal 4, take the Heathrow Express (Free) to T1, 2 & 3 and then take the Airport Shuttle as above. Kids Stay & Eat Free* *Terms and Conditions apply. ... more   less 
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Holiday Inn London - Heathrow Ariel
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