The bed was really small. I asked for a power adaptor at the reception and I was simply told : "if you need it, buy it!". I think it is unacceptable after paying 156pounds for a small room with an even a smaller bed. It is not so close as expected to the airport: 15minutes by taxi, 25 by bus

We arrived at around 6pm on a Thursday. The line at reception was not long; however, the check in process was tedious (about 20 minutes long) and, at the end of the process, we were given keys to an occupied room. When all this was sorted out we ended up with a dingy room overlooked by the parking lot. For... More

After a long flight all I wanted was a rest, the room I was given wasn't cleaned, they put me into another room, fittings were missing or broken although clean, bathroom had all amenities on the wall, push button soaps and shampoos, breakfast and dinner was acceptable however service was poor, the older waiter was more interested in chatting up... More

I stayed here for two nights a part of a conference, and there ere other large groups in. The first thing to say is that once inside it hides its role as an airport hotel well and is far more welcoming than the usual transit venue. I was quickly checked in and upgraded to a better room as I wanted... More

If all you want is somewhere to rest up before, or after, an early flight then this place is exactly what you need. The decor is uninspiring, and to be frank a bit dingy for a Blu, but the rooms are spacious, the beds are comfy and the bar tucker is very tasty. The staff are also a notch above... More

I always enjoy staying at this hotel as although it is usually full and quite often with obnoxious and rude Americans and business groups, the level of service that I get is quite superb. I am recognised by the staff, they remember my foibles, likes and dislikes and it makes staying away as a solitary woman a pleasure. The hotel... More

We stayed here for one night before flying out the following day from Heathrow, booked a deluxe room to benefit from the free parking and Private chauffeur transfer from the Hotel to the Airport with the car being delivered back to the airport for us on our return, great service well worth the additional few pounds plus the benefit of... More

I Stay at this Hotel on average Twice a month and my Company Uses its Meeting Rooms on a regulär Basis. Staff mostly polish or Filipino but very Friendly and a Credit to the Hotel. Arriving this Time and entertainting guests in the Bijou Bar i ordered my regular pint of carling. Sorry Sir draught Beer is nö longier Served... More

We stayed here for one night on Saturday 1st June before our flight out from Heathrow the following morning. We chose this Hotel as we were taking my mother in Law on her first proper Holiday and wanted to make all aspects of it as nice as possible for her. On arrival at the hotel, there was nowhere to park... More