I chose this Premier Inn as it was a short drive to National Railway Museum Shildon, which I had planned to visit between business trips. Staff were particularly welcoming, friendly and helpful, and made me feel quite at home. The room was clean, and had modern double-glazing, but was up at a semi-tropical 26 degrees C, which took time to... More

We had been to a family event and stayed overnight. The hotel is so easy to book on my phone, super quick check in. Restaurant was very busy but they found a table for 8 of us at short notice. Service was very good and the staff were brilliant. Nothing was too much trouble. They went the extra mile for... More

We had a very enjoyable stay at this premier inn, we have stayed in a lot of premier inns and have always enjoyed excellent rooms and good customer service. We were greeted with a smile every time we passed reception and any enquiries were dealt with quickly and pleasantly. The rooms are incredibly clean and the beds are the best... More

We had a very enjoyable three night stay here to visit friends who stay close by. The staff were extremely friendly and helpful. Our room was very spacious, clean and comfortable. We enjoyed a very good breakfast in the Brewers Fayre and the staff there were very attentive and pleasant. We would have no hesitation in using this hotel for... More

Your staff went out of their way to meet my request for a ground floor room, water for my stock of plants for the Show display and helped load and unladed them to and from my car. Good location, plenty of parking and no rowdy, noisy clients.

We stayed here to visit family in March 2013 for 5 nights. No faults, as you would expect of a Premier Inn, the adjacent pub/restaurant is a Brewers Fayre - not the best of them we arrived about 9.00pm after a 8 hour drive, checked in to our rooms and went across to Brewers Fayre for some food. We were... More

Our family (teenagers and parents) has stayed at this location numerous times, and are always happy to go back. The staff are friendly and considerate (and recognise us after so many visits, which is pleasing), the breakfasts cracking, the rooms large enought for 4 tall people, the beds comfy. One tiny quibble is the lighting for reading in the room;... More

Just as good as usual. But the group have cut down on tea coffee etc in the room though if you ask for more they will gladly give you more. Just seems a bit mean to have to ask. Only 30 mins free wi fi again better than it used to be but competitors will give you totally FREE wi... More

We came for our 2nd visit in March, having visited previously in November. Yet again, the staff were all fantastic, the receptionists and Lindsay in the restaurant. The food in the restaurant is the best, and such good value. We love the breakfasts, they are to die for, and the kids can't get enough of the play area. We will... More