My mother and I have just spent 5 days in the Imperial we were treated so very well by Simon and his team. They were all so nice and so very helpful it made our holiday. The food was also very good (waiter service a dying thing). Again nothing too much trouble well presented hot and tasty. Our room was... More

We stayed at The Imperial from 31st May-2nd June, my partner and I and our 18 month old daughter. Firstly reserve a car parking space for £5 in the hotel car park if you can or park right outside to unload your luggage before you find a car park. On first impressions we were impressed, the communal parts of the... More

Arrived Friday night stayed at room 16 ,which was a large family room,few stains on carpet. then looked in the bathroom and there was mold in the shower cubicle the tiolet roll holder fell off ,there was no shelf in the shower to put shampoo or other items ,and avery strong smell of urine in there. The staff at the... More

This hotel was very good for our BH weekend stay,the weather also helped. We had to pay extra for twin beds & sea view but the latter was well worth it. As soon as we opened the door to room 10 there was the sea,excellent. The hotel was very good the staff very helpfull. The down point was the terrible... More

The views, location and staff are all excellent at the Imperial. This was our third visit. We stayed for a 3 night weekend break on a bed and breakfast basis and even after paying for a sea view room, the cost of the stay was very reasonable. Drinks at the bar are a bit pricey, but as there are plenty... More

All Shearings Coast & Country have been very good but this one was the best, the only fault was we could not get out of the car park one morning, I do think they need to get problem sorted out as we did not even get a free drink to say sorry, one couple had to meet friends and were... More

We recently stayed at The Imperial and we had a fantastic time, a warm welcome from reception swift and friendly chech-in. The Restaurant is very nice, wonderful view over the sea. GREAT FOOD !!. Very friendly staff and a great service. The hotel is in a excellent location. Lovely atmosphere. Thanks to Simon, the Manager and his team for a... More

Stayed here 4 nights as part of a Shearings package. Positive points are - the location on the cliff top, partly incorporated within the town walls, gives fantastic sea views yet access to the town centre is only about a 5 minute level walk. Hotel seemed clean and tidy although the higgledy nature of the layout and different levels must... More

Although this is a typical Shearings hotel - somewhat in need of an update here and there, next to no parking on site, and food that is at best average, (unless you go a la carte, when it gets quite good), this is a Hotel that you really ought to visit. The General Manager - Simon - is THE best... More