Room ok/served the purpose. Shower was great. Fantastic service from Oksana!!!!

Just returned from a 5 day break to this hotel with Alfa. Cannot fault the driver or coach company. The hotel was clean, though desperatly in need of some repair. Our room alone had the curtain fall down, the shower door fall off, and a very dangerous, sloping area where the kettle was sited. But the room was kept very... More

My partner and I stayed at the Imperial for a 5 day Christmas holiday with Alfa travel. We had a really enjoyable time. As with all Leisureplex hotels that Alfa use, this one was as good, if not better, than the 3 other ones we have stayed at. Nothing was too much trouble. Every meal was served hot, quickly and... More

We have just spent an enjoyable four nights in the Imperial Hotel on an Alpha Turkey & Tinsel. Bedrooms were clean and comfortable. Food was plentiful and tasty. Service was second to none, couldn't fault it. Nice big lounges, plenty of room to spread around. Hotel is in a fantastic position, opposite the Landmark theatre with lovely walks around. Didn't... More

Wife and self stayed at this hotel a few months ago, it was the usual Alpha coach type good value Hotel, we paid extra for a front bedroom which was very large facing the sea and theatre and in good renovation. We heard from several other guests that they had booked standard rooms and were disappointed, some had even to... More

Spaciousl lounge area overlooking the Landmark Theatre. Hotel is central heated making rooms uncomfortably warm. Had to borrow a fan to cool down at night, bearing in mind it was the end of october. some entertainment put on but not of a high standard. Uninviting restaurant with no windows although food was up to standard. A take it or leave... More

I stayed at this hotel previously and was appalled by the manager's attitude - he even lied to Alfa when I put in a complaint about no radiator in room 207 - although the brochure states 'all rooms centrally heated' - when I pointed this out to him - he sent a mobile heater up and said 'well it is... More

I have just come back from a trip with Alfa for five days and stayed at the Imperial. I couldn't fault the staff or the public rooms. The food was good and the service in the restaurant was super. But.... oh my room!!! Being a single you always expect to be put in a broom cupboard and this room was... More

we went with alfa travel to this hEotel and had a very enjoyable 4 days. the staff were very obliging especially Emily at the reception desk and Nick the waiter come barman the food was good and there was plenty to be had we were always asked if we wanted anymore the bedrooms were basic but clean as was the... More