Stayed here for the night on the weekend have a great time. Had to move rooms as heating was on full blast could not turn it down and window wouldn't open!! Staff were friendly lad on reception was very friendly and gem the barmaid was brilliant!! Her customer service was excellent unlike the rest of the staff I.e the night... More

After seeing reviews on here we were apprehensive but had already booked. Our room was fine with great views of the seafront. Loads of space and very clean. Staff were no problem. The girl who took breakfast orders was very polite and efficient. The breakfast itself was very nice and served quickly. There is noise from the nightclub but that... More

Stayed here for the first time,breakfast outstsnding my room nice and clean woman on reception very helpful.the cleaner joanne was very professional,even helped me with my luggage you dont get that in every hotel I would definitely recommend this hotel.

We booked in as a group for a night in Whitley bay. The room was £75 per room. For that money you can have a very clean, modern room in just about any place in the uk. The Rex is none of those things. From foyer to room the place is in need of stripping, construction work and full refurb.... More

This hotels disgusting and filthy. And the staff was rude. My room was dusty and filthy.the main lights did not work. The chair was broken. And the walls was damp and the wall paper was coming away from the walls. And bathroom had cracked floor tiles. And there was a loud bubbling noise coming from the toilet that kept me... More

Stayed here for one night last weekend, first room had lovely views over the sea front but room was filthy & stank of smoke, we were next door to a room that had no handle on the (open) door & looked like it had been ransacked, which did not fill us with confidence about leaving our valuables in the room.... More

Just stayed here bank holiday weekend group of 12 men booked a couple of months prior to our arrival. The miserable grumpy old lady who I presume owns this dump sent me a receipt for £820 pounds so when I phoned to pay the balance she said the computer was down but she would send the confirmation in the post... More

first impression--professional reception, very caring. Decor clean and bright with many lovely (to me), pictures. My room was warm , spacious, bright and comfortable..separate bathroom less impressive but adequate. Dining room again very good with sparkling tablecloths and equally sparkling service. Breakfast was great---freshly cooked eggs etc.,and a veggie option with yummie sausages. Altogether a wonderful break. Highly recommend The... More

I stayed here midweek on my own, I asked for a sea view but was not given one even though the hotel was nowhere near busy. My room was large, I had a double bed and very comfy it was, however I was actually scared to walk round without shoes on as everywhere was dirty. The dressing table chair had... More