Called to book on the ferry on the way over and my booking was taken without any hassle. Stayed for three nights. Good comfortable rooms, nice freindly and helpful staff without being too pretentious, happy to have a chat. Breakfast was served quickly and was nice and clean on the mornings I was not too hungover to enjoy it! The... More

Had a lovely holiday at this hotel. It was warm and clean. Comfy beds. Friendly staff; nothing was too much trouble. Sara especially worked very hard to please everyone. Food was good and plentiful. Entertainment every evening. A very good choice by Williams Coach Travel, Cornwall.

Stayed at this hotel as a weekend break, Friendly staff made it easy and straight forward to book over the phone. Greeted by more friendly staff on arrival. The hotel is in a good location, near the beach via a slope and a short walk to the shops and restaurants in Shanklin. The rooms could do with a bit of... More

Decide to take a last minute break with friends on the Isle of Wight. Googled a few hotels and came up with the Melbourne Ardenlea in Shanklin. Rang direct rather than go through booking agents the person who answered the phone was very helpful and did us a nice discount and also sorted the ferry for us as well. On... More

We booked this hotel mainly because of the location and the indoor pool for the children. The location and staff were good but everything else was such a disappointment. Rooms are extremely dated and bathrooms desperately in need of refurbishment. Swimming pool was freezing and noone was brave enough to go in. Really this hotel is only good for stags... More

We booked very late and were slightly nervous about what we would find. What we found was a clean, relaxed and very friendly hotel. Decor was dated but everything was in good condition - it's not a flimsy Travelodge or boutique place just a good honest hotel. We had connecting rooms for us & our children, and our dog was... More

Great Family Run Hotel, Some rooms a bit small, very clean. Restaurant and service very good, Food was great, No complaints. Pool and Jacuzzi was perfect ,Staff would do anything they could for you, Entertainment each evening was of a high standard, had us all dancing and singing. Their was a couch load, but 14 in our group.Could not fault... More

There were around 30 of us that stayed there this week on a bit of a jolly down to the seaside. We had an amazing time and I cannot understand why people have left poor reviews for this lovely, family-run hotel. The bar, restaurant, service, rooms, location and pool with jacuzzu were all amazing value for the price. Lovely, comfortable... More

We booked online and the photos looked good, but when we arrived we discovered the hotel is a bit old and run down. The main lounge area smelled of booze, and the bar had loads of fruit flies in it which were buzzing around our drinks. The young guy working late on friday when we arrived was very helpful, but... More