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All 39 Paignton hotels »

Bay Esplanade Hotel

Sands Road, Paignton TQ4 6EG, England
Hotel amenities
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WEEKEND BREAKS FROM £89
Bay Esplanade Hotel
Ranked #27 of 39 hotels in Paignton
3.5 of 5 stars 96 Reviews
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96 reviews from our community

What travellers say about this hotel
  • Very good(8)
  • Excellent value(3)
  • Restaurant staff(3)
  • Sea view(3)
Traveller rating
    17
    34
    19
    17
    9
Only show reviews for Family (11) | Couples (49) | Business (0)
Date Rating
Brighton, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 23 May 2012

Just come back from a week at this hotel with a coach party, didn't know what to expect after reading some of the negative reviews here but was pleasantly surprised. I had a nice room which was clean and had everything that was necessary.Sure the decor is a little tired and paper peeling, but it was clean and bright, and... More

Was this review helpful? Yes
Portsmouth, United Kingdom
Contributor
17 reviews 17 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 25 April 2012

I stayed here for a weekend with a group of friends (8 of us) April 2012. POSITIVES Rooms and Bathrooms were clean (as you would expect from a hotel). Friendly and helpful staff Excellent Location Free Parking Food OK - but bland NEGATIVES Tiny rooms Bathrooms so small and no storage for any toiletries all rooms and common areas need... More

Was this review helpful? Yes
esplanade123, General Manager at Bay Esplanade Hotel, responded to this review
13 May 2012

Thank you for your review and the many positive comments you make and I will pass on your comments to the staff, they will be pleased to hear that you found them friendly and helpful, but I am sorry that some aspects were not to your liking. We always endevour to ensure excellent customer satisfaction and many guests thouroughly enjoy... More

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wolverhampton
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 31 March 2012
3
people found this review helpful

Just come back from this hotel- March 2012. Never stayed in such a dirty hotel - shower too dangerous to use , huge step to get in and out, central heating full on could not turn off, springs coming through mattress, dirty carpets and couldn't open window due to pidgeons outside. Only good thing was the young staff but food... More

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esplanade123, General Manager at Bay Esplanade Hotel, responded to this review
13 May 2012

Thank you for your review.Your room (Room 226) is one of our newly refurbished rooms and I am pleased to say that the bathroom (although small) was clean while you were with us. I apologise if you were unhappy with your stay, we do get many positive comments regarding all the areas that you are saying, but I guess on... More

Southampton, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 19 March 2012
2
people found this review helpful

been on a weekend break, it is a lovely hotel , and ok is not west end style decor, but its a cosy warm hotel, with staff that are friendly, kind and helpful and not because its there job to be. the food was tasty and served with a smile. yes it might be a old hotel, but it also... More

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esplanade123, General Manager at Bay Esplanade Hotel, responded to this review
13 May 2012

Thanks for another great review, Its always pleasing to hear that you enjoyed it so much that we will see you again. I look forward to it and will pass on your kind words to the staff. I am so pleased that our team made you feel comfortable and welcome. We always strive to go the extra mile and provide... More

Manchester, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 17 March 2012
2
people found this review helpful

Recently stayed here with friends on a Shearings weekend break. The hotel is poorly managed. The evening meals were portioned controled and not of good quality although the breakfasts were ok. The evening entertainment on Saturday was terrible-a George Fornby tribute act and the performer looked scruffy, not as GF looked on stage. The towel dispenser in the Gents toilet... More

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esplanade123, General Manager at Bay Esplanade Hotel, responded to this review
13 May 2012

I am surprised by your comments as the management and the key staff have been here many years, and we receive lots of praise from returning guests. I am pleased you found our staff to be polite and helpful, sory you did not enjoy your stay. Poor old 'George' was not your cup of tea either it seems! He is... More

Skegness, England, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 10 March 2012
3
people found this review helpful

just returned from a monday to friday break with shearings we really enjoyed ourselfs. the rooms were clean warm & comfortable bedding & towels were lovely & white tea & coffee was replaced daily & if more was needed you only had 2 ask .On arrival we were greeted with a lovely lady who told us every thing we wanted... More

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esplanade123, General Manager at Bay Esplanade Hotel, responded to this review
13 May 2012

Thank you so much for your kind feedback. many of our staff have all been with us for a long time and all take pride in providing excellent customer service and go out of their way to ensure you have a comfortable and fun time with us. I am please you enjoyed the varied and generous menu and that your... More

Cheshire
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 March 2012
4
people found this review helpful

we've just returned from our first experience of a coach holiday with Shearings, unsure of what to expect, we boarded the coach our local interchange, we enjoyed the trip down to Paignton, it was a novelty for me not to be driving. As we pulled into the hotel car park, as we were near Torquay I expected to hear a... More

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esplanade123, General Manager at Bay Esplanade Hotel, responded to this review
13 May 2012

Dear Beetle, Thanks you so much for the lovely comments you have made. It is always our intention to provide excellent service with a smile and I am really happy to pass on all your lovely comments regarding the entertainment, food, room and service to all the staff. Our chef has been here for over 20 years and our entertainments... More

cheshire
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 March 2012
5
people found this review helpful

First time on this type of trip and enjoyed every moment, after reading the reviews here kind of dreaded what we were going to, so suprised, paid extra for sea view, room was modern, clean, big bathroom, flat screen freeview tv, lots tea/coffee etc. The food and service was excellent, and i dont see how people can fault it for... More

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esplanade123, General Manager at Bay Esplanade Hotel, responded to this review
13 May 2012

Dear Sash Cheshire, Thank you so much for the lovely comments. It is so nice to read that you thoroughly enjoyed your stay. We endeavour to ensure excellent customer service with a smile and I am pleased you found everything to your liking. I will pass all your kind comments onto the relevant departments and look forward to you hopefully... More

Yorkshire,
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 March 2012
3
people found this review helpful

We have just returned from a Monday to Friday break with Shearings. The bedrooms & shower rooms were small & could do with being updated. However, we paid so little & spent so little time in them, it didn't matter. The rooms were clean & had everything we needed. The food was excellent & we really enjoyed the branded drinks.... More

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esplanade123, General Manager at Bay Esplanade Hotel, responded to this review
22 May 2012

Dear Midge Thank you for your comments, it’s good to read that you enjoyed your stay and that the food, and staff made your stay and enjoyable one. Greer Whitworth More

Staffordshire
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 28 February 2012
5
people found this review helpful

Have just arrived back from a fabulous week end at this hotel. The Staff were lovely and worked very hard to have the hotel running smoothly. The bedrooms and bed linen were clean and towels changed each day. The food was good and enough choice for our our group which was a group of for old school friends away for... More

Was this review helpful? Yes
esplanade123, General Manager at Bay Esplanade Hotel, responded to this review
22 May 2012

DEAR Bookworker, Fantastic to read how much you and your group enjoyed your stay with us. I am so pleased you found our staff to be lovely, hardworking and with a smile! We always endeavour to give great customer care. I hope you will visit us again in the future. Greer Whitworth More

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Additional Information about Bay Esplanade Hotel

  • Esplanade Hotel Paignton
Address: Sands Road, Paignton TQ4 6EG, England
Price range (per night):* 48 AUD - 145 AUD

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