We stayed here for two nights whilst in the area for a wedding. I think I'd probably summarise our stay as 'ok'. There really isn't anything spectacular about the hotel, and nothing really that made me think I would do my best not to stay here again. Generally speaking the room we had, which was a deluxe river facing room,... More

Superb food and service. Nice to see high standards which is sadly lacking in most hotels, eg dress code. No scruffs here thank goodness. Can see why a few comments were bad. I would highly recommend this hotel. More

Did not really enjoy the place. It is outdated rather than old fashioned and needs revamping. However, staff very pleasant. Ideal for a big group or wedding. Rather expensive for the rooms offered. Popular with the over seventy-fives ( if they are feeling their age!) Ground floor ladies toilets worth a viewing. They are stunning but contrast starkly with the... More

We booked this lunch, as a treat for my wife on her birthday, the day before and had no trouble getting our choice of times. The reception was good and they clearly expected us..... the bar was deserted (unexpected on a bank holiday sunday at 1.15pm) but the service was personal and prompt. When we went through to Dinner the... More

Called in for tea & cakes. Lovely clean & fresh interior. However, the cakes looked as though they had just been taken out of a wraper, the hot chocolate was the weakest you can imagine & the earl grey tea turned out to be something else! It then took 2 people ages to sort out the bill. What a shame... More

We used this hotel as a base for a short business trip and found the whole experience very worthwhile and comforting. This is old style service and ambience which is very welcome and appealing. An older clientele makes for a more pleasant experience at an hotel than usual these days so politeness was the order of the day both between... More

My partner and i arrived on the friday not sure what to expect. as a young couple we kept an open mind. greeting in the reception with warm smiles and the offer with help wioth our bags set the level fro the next couple of days. the stylish room over looking the river was worth the upgrade. Plasma tv and... More

Modern facilities yet maintaining charm and character . This is a great hotel with great staff and lovely food . We stayed two nights and the staff were very efficient and friendly . The room had character and we had flat screen tv and modern white bathroom and 24 hour room service .we had an excellent meal in the restaurant... More

We just spent a couple of nights here and it was nice. Would have been better if there were duvets instead of sheets and a double bed rather than two singles pushed together, but otherwise a very enjoyable stay. Breakfast was good- just order off the menu rather than the buffet. More