I stayed at the Imperial Hotel with my Dad for 1 night. The staff are very friendly and helpful, they make sure you are ok at all times. The interior of the building is old styled and classic but at parts of the building could do with a refurbishment. e.g. The toilets. The service at the restaurant was good they... More

We have just enjoyed another fantastic stay at the Imperial. We love the friendly atmosphere, excellent food and very convenient location which is why we keep going back. We were not disappointed this time either. We received a complimentary upgrade to a bedroom overlooking the river. The room had recently been redecorated in a clever fusion of contemporary and established... More

I'm only giving this an average rating rather than poor because in the end we received a night’s accommodation as compensation for our two day stay. The hotel is easy to find and the deluxe room was clean if not a little small. However, the main problem was that we could hear the guests above walking around and also somewhere... More

We have stayed at the Imperial at least once a year for at least the last 12 years and have never had cause for complaint. This visit was different however as the room we were given was incredibly hot and the windows were either open fully or not at all, the fan was so noisy that didn't help the situation.... More

I would like to say that we have stayed in many Brend Hotels in the past and returned time and again ( Saunton Sands and The Victoria at Sidmouth) as we have found the service and hospitality to be superb however this was not the case at the Imperial Hotel although we have stayed here before I doubt we shall... More

Beautiful hotel. Concierge came out to greet us and offered to carry our luggage. Very on the ball staff. Room was well appointed, though there was no drinking water in the room which surprised me. The restaurant was lovely and the service was impeccable and the food delicious. Will definitely return.

As usual we check other Trip Advisors views before booking a hotel and this was no exception. The highly rated hotel did those reviewers justice and lived up to its reputation during our stay. We were welcomed very warmly and throughout treated as guests, where nothing was too much trouble. Our room was of good size, tastefully decorated and furnished.... More

We have stayed in several Brend Hotels in the past which we have always enjoyed and were certainly not disappointed with the Imperial. There were views over the river Taw from our room and the hotel is very close to the shops and centre of Barnstaple. Parking is available at the front of the hotel and there is a large... More

We stayed on a DB&B basis with elderly parents and family friends. The hotel is very traditional in style - and very comfortable with it - but modern and informal in approach. Nothing was too much trouble for the staff: the General Manager even filled our travel flask for us on departure ! It's an old building and room sizes/layouts... More