another visit to this lovely hotel ,we enjoy it every time ,lovely room 309, great food and great staff what more can i say ,cant wait to return

Again stayed at the royal and fortescue hotel over the Easter period and although the weather wasn't too special , the hotel certainly was , great staff , food always good and the choice of food options with the bank bistro next door is always a bonus , we will be back again .

Just spent a bargain 2 day break at the hotel-some really excellent points -the location-the staff were very friendly-but all the positives were swept away by the room we were allocated room 414 in the mews-i have never in my life stayed in a smaller room so small you couldnt open the wardrobe doors without hitting something-the double bed was... More

I know the area fairly well and have always wanted to stay in a nice suite, so I chose the R&F. We booked the Percival Suite which is the luxury suite and is also pictured on their website. It was cheaper for dinner, bed and breakfast as they had a special offer and it was very reasonable. We were met... More

one of the cleanest hotels we have ever had the pleasure to stay in,room was not overley large but all comforts were catered for the room was cleaned every day with fresh towels & any extras like tea,coffee sugar topped up,the dining experience was exceptional during the day and evening and breakfast was everything you could possibly want to set... More

not a bad place at all,food is sort of average,but not expensive,and you can eat in comfort

returned after our latest trip to this hotel 5th-8th january 2012 once again just great, on arrival we were told that the restaraunt was closed that evening due to a staff christmas party and that we had been reserved a table in 62 the bank,we all enjoyed the meal we had there very much ,the hotel was to its usual... More

We stayed at this hotel over New Year, we found the staff very very good, nothing to much trouble for them. The food was great always hot and to much for us! The rooms had been undated and were fine, clean and the bathroom was large. Yes the noise outside was a bit of a problem but it was new... More

The hotel was o.k. - perhaps more likely to suit the older generations. The staff were rude though and didn't give you the time of day, particularly Harriet who doesn't have the words 'please' or 'thank you' in her vocabularly. Breakfast was average, but again the staff seemed disinterested or put out if you asked for anything.