I regret making a recommendation for someone to stay at Minster Garth. I stayed there a few years ago and it had been fine, so I included it on a list of potential B&Bs for a friend. It has since changed hands and, on arrrival, my friend could not even get in to the guest house; over the next 7... More

The owner today had lost the plot. He was ranting in the street and was kicking a ball at passing cars in Keldgate. I was on my way to book a room for the weekend, but his swearing put me off. He had the front window open with a large television facing outwards towards the roadside. Clearly the owner is... More

I booked a room a week in advance, online, confirmed by phone. When I arrived there was no one there, no one an hour later either. The phone was not answered all afternoon and evening, so eventually I found a room in the Lairgate Hotel (lovely, go there). When I had returned home I emailed twice to find out what... More

After previously staying at the Minster Garth last year, I decided to return again. This turned out to be quite a different experience. At 8:30 am, the owner showed up absolutely drunk and smoking in the breakfast room while ashing his cigarette in the breakfast dishes. He then proceeded to yell obscenities to an elder man (another guest) simply for... More

Upon arrival in the early afternoon there was no one at the hotel. We rang the bell and waited, tried again and waited. We called the number listed with no response. There were alarms going off, but no one to check us in. Finally we heard someone it was another customer they said that they also haven't seen the owner,... More

We stayed at this hotel for three days in April 2013 and on the outside the hotel looks good, the rooms are pleasant enough but.... We were woken every morning at five o'clock by loud music being played by the owner and banging about, he had no consideration for his guests and to top that upon check out we asked... More

This has the potential to be a lovely place to stay if it wasn't for the unbelievably awful behaviour of the owner who is quite simply the rudest, least professional man I've ever met - let alone in a customer service capacity. The most notable example of this is when, having banged on our door 9.30 in the morning to... More

Thank you Monster Garth, for a lovely stay, the room was excellent, with tea, coffee, earl grey tea hot chocolate, biscuits, even a hot water bottle and DVD's, our one night stay was delightful, and the breakfast hot, fresh and just right, I would rate this as first class.There was a table for two in the room and cutlery,wine glasses,... More

I understand that in booking a budget room, you don't expect perks, but Garth Minster is, simply, Faulty Towers. The rooms were unclean- mainly very dusty and generally run down. The shared bathroom didn't look like it had been cleaned. The beds and bedding however were clean. There were potential facilities in the room, for example a kettle, but nowhere... More