We spent a couple of nights at the hotel with my husband and our 2 young children. Despite the beautiful property and stunning location, we were left very disappointed at the level of service in the restaurant.
Whilst promoting the hotel as family-friendly, the earliest we could order a proper meal was at 6pm (room service was only sandwiches before...
More
Dear Guest
Thank you for taking the time to list your review on Trip Advisor.
I was naturally concerned to read of your disappointment in the Grill Room. I have taken the opportunity to discuss your slow service with Norman my head chef to understand why your family experienced such a delay. Since opening last year we have received many...
More
We needed a break. But with our disabled mother in her 90's and my own long-term injuries from a sporting accident, it was a question of "if" we could make it as well as "when". We also had to address the issue of accessibility, with the hotel and extensions being on differing levels and obviously being spread over a large...
More
Dear Guest
Thank you for taking the time to list your review on Trip Advisor, following your recent stay at Rhinefield House.
On behalf of all the team may I thank you for such a comprehensive review with many positive aspects. It will be a pleasure to relay all your feedback to the team.
Accessibility is important at Rhinefield and...
More
We had our wedding here in April and I just want to say how pleased we were!!
The staff couldn't do enough for you, the food was amazing and the venue was stunning!! It was all I hoped and dreamed of and all our guests were so pleased with there stay at the hotel and how helpful everyone was!
The...
More
Dear Guest
Congratulations on your wedding in April!
On behalf of the team here at Rhinefield House may I thank you for your kind review and complimentary comments. I was really pleased to read that all the team made your day truly special and that both Gemma and Michael Judd were singled out for particular praise.
I look forward to...
More
Stayed here with my husband for a 2 night break 18 - 20 May to celebrate our wedding anniversary.
It is a wonderful hotel set in the New Forest with deer roaming in the grounds.
The whole setting is lovely and all the staff are very friendly and polite.
Even though they had a wedding on Fri & Sat we...
More
Dear Guest
Thank you for taking the time to place a review on Trip Advisor.
I was delighted to read you enjoyed your stay and that you were lucky enough to see some deer in the forest.
Whilst we do host many weddings I was pleased to read this did not impact your stay at all. I will certainly relay...
More
We recently stayed at the hotel to celebrate my wife's birthday. We were warmly greeted by staff at the reception desk and showed to our room. This is our fifth stay since our wedding in July 2006. A birthday card and some cake treats went down well! The staff were excellent at making us feel special. The restaurant staff looked...
More
Dear Guest
Thank you for placing a review on Trip Advisor following your recent stay at Rhinefield House.
I believe there is no finer hotel to celebrate a birthday in than Rhinefield House and from reading your feedback you certainly enjoyed your stay and countless others since your wedding in 2006. The team always look for simple ways to ensure...
More
I would just like to say thank you so much on behalf of myself and my husband!
Where shall I begin? On our welcome we were greeted on reception? We were asked if we were staying at the hotel for any particular occasion, when replied our honeymoon the staff were lovely, very chatty and helpful, the young lad who showed...
More
Dear Guest
Congratulations on your recent marriage!
Thank you for your fantastic review on Trip Advisor.
I cannot agree with you more that it is the team at Rhinefield House who make the hotel such a relaxing and welcoming place to stay. Throughout the property I am blessed with real characters who genuinuely and naturally want to look after people...
More
Our stay is on May9,2012 as a family of 6 people (including 2 kids). Really impressed with everything. Thinking how luxury the hotel is, service team was so friendly to kids. The place is nice, clean and well-organized. Food is so WOW!!! They are finely picked and prepared which showing how dedication to their service quality. And service team, even...
More
Dear Guest
Thank you for your review on Trip Advisor, it is always pleasant to welcome oversees travellers.
Norman my head chef will be delighted to learn that you found his food to be ‘WOW’ along with all aspects of service. Although the hotel regularly features private functions we do ensure these are looked after by separate teams ensuring all...
More
For around £18 each you can enjoy an afternoon tea in some of the most beautiful surroundings in the New Forest. We nearly missed our reserve time (book is essential and ask for a reserved table by a window overlooking the pond) as we kept stopping to admire the beautiful scenery, including cedar trees, deer and of course countless ponies...
More
Dear Guest
Thank you for taking the time to review your recent Afternoon Tea on Trip Advisor.
Afternoon Tea and Rhinefield House go hand in hand; you certainly cannot do one without the other!
Although the weather was inclement I was pleased to read you enjoyed tea overlooking our ornamental pond – one of three popular tables. Complimentary refills are...
More
We got married here in March 2012 and were extremely impressed with all aspects of Rhinefield House Hotel. Gemma, our coordinator, was excellent from day one in managing activities involving the venue and offering helpful advice. The hotel rooms are very good and the main wedding reception hall is spectacular. The food and service on the day was very impressive,...
More
Dear Guest
Congratulations on your recent wedding!
Thank you for placing a review on Trip Advisor following your special day.
Weddings are very popular at Rhinefield House and I was pleased to read you found Gemma one of our coordinators to be excellent. The Grand Hall is truly magnificent set up for weddings and you get a peak into the...
More
Easy to get to without a car. Taxi from Brokenhurst station is only £10. Right in the forest. Great Spa. Massage was Ok, Food great!
Dear Guest
Thank you for your review on Trip Advisor.
The rail connections from London to the New Forest are excellent and within 5 minutes of arriving at Brockenhurst Station you can be in the heart of the forest arriving at Rhinefield House.
Thank you for your kind words about the hotel and I look forward to welcoming you back...
More
If you own or manage Rhinefield House, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
708 Reviews
181 Reviews
177 Reviews
