2 years ago, my boyfriend and I had an amazing experience at the Christchurch Harbour Hotel and I wrote a rave review on here based on that experience. We had no hesitation in booking again last week for a last minute one night getaway as we'd had such a good time. I'm afraid to say we were quite disappointed this... More

We stayed with my brother and his wife for one night on a visit to Christchurch to celebrate my uncle's 90th birthday. We knew the hotel quite well under its previous ownership and name (Avonmouth) as we lived and worked in the area for many years up to the 1980s. This however was our first stay after the reburbishment and... More

I had a wonderful treat on the 2 January 2012 we stayed in a sea facing room on the corner with 3 windows all of which had a beautiful view. The bed was amazingly compfy, shower was gorgeous with really great lighting in the bathroom. Our meal was of a very high standard and even though I am allergic to... More

My family booked for a celebration evening meal. The whole meal was very disappointing. It was more like reheated lunch food. After writing a polite email to the Manager had no reply and since reading this I know I will not get one More

This is a potentially great hotel, in a superb location, which is being let down by poor management in its lack of attention to details, which should not happen in a hotel of this calibre. We have been using this hotel fairly regularly for 5 years, and there has been a gradual drop in standards in this time, more rapidly... More

As mentioned before the bedrooms are overwhelmingly hot even with the radiator turned off. The lighting in the room was very poor and even worse in the bathroom, impossible for putting on makeup. We booked a three night New year package with friends and although the setting is perfect sadly nothing else lived up to the claims of the deal.... More

I took my wife here for our anniversary,staying on the 29th Dec. We only live around the corner but just fancied a chill out night away. We were greeted immediately as we drove in by a helpful concierge who took our bags and car keys and dealt with parking the car as it was busy due to a wedding. The... More

My husband and I booked one nights bed breakfast and evening meal in a bronze room. Check in was fine we did t leave creditcard details, said we would pay as we go. On reaching our room we spent a few minutes trying to work out how to switch the lights on as the electronic key slot was well hidden.... More

The room was cold took ages to warm the room up. I had forgotten something and buzzed down to reception who told me 'oh no sorry we dont have that'......It was suggested that I should take a cab down to the local (thats a laugh) Sainsburys to buy what I had forgotten. £10.00 in a taxi. I was there for... More