My partner was a coach driver who took, the surrey harmony chorus to gateshead and stayed at this hotel, from the moment he arrived , everyone was made very welcome, nothing appeared to be a problem. From the quality of the rooms to the food served everything was excellent. Staff from reception, porter, waiters upto management he could not fault... More

Booked in with a stag party, top quality staff, friendly, helpful and very tolerant of some very boozy yet friendly lads. Security at night helpful and all round decent. Excellent breakfast and easy to get taxis organised, all gents were delighted with hotel and their rooms when (when they realised where they were!) Contributed to a great weekend.

We stayed here for a hen do in May. We found the staff very friendly and the rooms to be very nice. Beds were comfortable and the last checkout was spot on after a heavy night on the tiles! The only thing was that the girl in our party who booked the rooms asked that we were together which she... More

Booked this hotel so me and my boyfriend could go for a meal and drinks on Newcastle quayside. The hotel is very stylish and rooms are a good size. We booked a kingsize room as it was the same price as double, the beds are one of the comfiest hotels beds iv slept in. Toilet and shower are in 1... More

We stayed here as part of a large group at a convention (just a few minutes walk) and I had a very nice stay. The beds were amazingly comfortable, and the rooms clean and spacious, and although the modern design is very attractive, there are a few tell-tale features of design-by-not-thinking-about-practicals: the 2 largest ones being no plug socket for... More

Recently stayed at this great hotel for 3 nights along with 19 friends as we were attending a convention at The Sage. The hotel itself was great, very clean, stylish and spacious. My room was on the 4th floor and had a wonderful view of the Sage, it also had all the facilities required such as TV, tea/coffee making facilities,... More

Lovely Hotel just minutes from Central Station. The Reception area is large and the rooms were very comfortable. The breakfast was good but the service was poor as we found we had to wait both mornings for them to replenish the trays. Staff in the restaurant weren't very friendly. In general a stylish hotel and we would probably use it... More

After reading quite bad reviews on here, I was slightly apprehensive - but don't believe everything you read! I stayed here for a business trip. Very handy and good location in Gateshead Quays. Check in and out was friendly and speedy, the car park was big enough, with a barrier (you need a code to get out). The lobby is... More

I stayed at this hotel for 4 nights whilst on a training course. The room is perfect for what i needed and was fairly clean. Whilst the hotel is basic, it had everything i needed for a comfortable stay. I only paid £40 per night so i really cannot complain.