Perfect in every way, will definitely stay again, the bed was really comfortable, beautifully decorated bedroom, very large bathroom. Breakfast was very tasty and plenty of it. Lovely old Victorian building. Staff were very pleasant and efficient.

Have been here numerous times over the years and visited today for lunch. A word to the chef...I usually eat out when I am HUNGRY! It's all well and good presenting a picture on the plate and, admittedly, what you get is very nice, there's just not much of it. I don't know about you but I don't feel like... More

A place with a difference! A very relaxing Hotel with views overlooking beautifully landscaped gardens, you almost feel you are in the middle of the countryside yet it is so central. The staff were very friendly and attentive but let you have your own space. The food was delicious in every repsect, taste, proportion and presentation. Will definitely return it... More

We stayed here for two nights on our way home from Scotland.We found the staff all vey friendly and were locals.One young lady named Diane looked after us at breakfast,she was lovely and very pleasant without being intrusive.The food was excellent regards to the chefs.We had a double room overlooking the gardens,which was spotlessly clean.Everyone was relaxed and friendly. Just... More

Stayed on business with a colleague and found the staff very polite and welcoming. Whilst the venue is a little aged in some areas, overall this gives it some charm. The food was amazing, I would not hesitate to eat there again, and quite reasonable for the evening meal option too. In terms of the room, it had all the... More

My partner,myself and our son stayed here last Saturday for one night. We were greeted by friendly staff,and shown to our wonderful room,which overlooked the glorious gardens. We took a taxi into central Newcastle which cost about £7. We spent the whole day shopping and visiting museums,so by the time we got back to the hotel we were quite tired.... More

Visited yesterday with a large party for a joint Easter and birthday celebration, and a great time was had by all! As it was Easter Sunday it was very busy, but the service and food were not compromised at all because of this. The venue is stunning, set in beautiful gardens, with an old country house-type charm, vases of fresh,... More

this has been our secound visit and the; food is still great the staff are still fantastic the place is still spotless its still full of character its still run superbly the apartment was great its still great value for money its great site from which to visit the local area and when the opertunity arises we are going back,... More

We stayed here on excellent recommendations but couldn't have been more disappointed. There was no hot water on the evening we were due to go out for a family meal. Upon informing the hotel staff of this the response was that when the rooms are full there is not enough hot water for everyone, which is unacceptable for a hotel.... More