After a drive down from Scotland with my colleague we were unsure what we would be faced with at the hotel, and i must say we both had a great time. We were both given a double room, very well decorated, flat screen tv with freeview, free wi-Fi but could not get a signal in the room which was dissapointing... More

I stayed here with my friends, nipping clean, excellent atmosphere. Service was first class. Owners 3 lovely women who socialised with customers and quite frankly made our weekend. Would recommend to anyone. Did notice nasty review left previously by someone and have to say that if these were the guy's that stayed the same time as us, take no notice... More

We booked this very last minute and have to say that overall the hotel was very nice. The staff were very friendly, the room was spotless clean, large and very well furnished. The bed was enormous. The bathroom again was lovely and extremely clean. The breakfast and dinner was good. Only two things to say on the downside was the... More

Preposterously self-rated as a 4 star hotel for a ghastly and noisy decorated pub in a desert suburb. No curtains in the room smelling of wet rot, trying to be covered with cresyl. Rooms accessible with steep stairs. Hardly anything worked in the room (the wash basin could be plugged and unplugged only with nails or a penknife). The only... More

I would like other people booking their hotels on the internet to avoid the fraud made by the pub owners declaring his lodging as a 4 star hotel when it has never been rated. This pub is situated in the suburb of Newcastle, and is really a seedy pub with a few rooms upstairs, decorated in a garrish taste, all... More

Dreadfull . Really tacky overpriced rooms in the middle of a council estate miles away from the city owned by a mad female couple who managed to upset everyone in my party. Should be closed down

We would like to say this hotel ticks all the boxes for us & you couldn’t wish for a better service from these two lovely ladies. We stayed at this hotel after booking tickets to see Take That in Sunderland, as all other hotels close to the venue were fully booked & so happy we did. When we got there... More

I stayed at Sutherlands having made a very late change in travel plans due to needing to be at the Metro Centre the next morning for a business meeting. This hotel is perfect - big room and really clean, smashing bar and great restaurant. The food was brilliant and the service that I received from the waitress (who also served... More

I stayed on the way to a conference and the others I hoped to travel with backed out so I was there alone. The staff were helpful; carried my bag to show me my room. I ate in the resident's bar and bistro - a lovely meal and again the staff made me feel welcome, being alone. It is a... More