Stayed at hotel over the Easter period. Excellent hotel and staff very helpful. Ate 7 times in the Cafe Cru restaurant and couldn't fault it.

The Imperial Terrace restaurant is lovely. A brilliant menu with choices ranging from Fish and Chips to Sausage and Mash. The food is always excellent.The staff are always well presented and very polite.I go there reguarly and the Sunday lunch is also very good . The Restaurant downstairs Cafe Cru is more formal and is also excellent. The Terrace also... More

I stayed here in 2011 for almost three months on business. Never tiring of the excellent food and service. The staff are simply the most friendly, helpful and down to earth sincere people you will meet. The hotel is a traditional sea side victorian property, high ceilings and full of character. The rooms were kept spotless by a small army... More

I ate here recently with my family. Food was excellent, specials board had some lovely fresh fish dishes on, our starters were beautifully presented and delicious. The whole meal was faultless and the staff were very attentive and welcoming. Wine list was great too. We didn't stay at the hotel but judging by the food its probably a five star... More

We moved to the imperial hotel after a bad experience at another yarmouth hotel and i have to say in hindsite ( which is easy) we should have come here first, very welcoming staff, clean and most of all really good home cooked food. it was a pleasure to spend the night here.. many thanks

It's my second night in Great Yarmouth and as my hotel is not serving food, I set out again to find a restaurant. After the mediocrity of planet popadum last night, I continued past there and only came across a whole string of cafes and grill restaurants which did not look appealing or inviting. I remembered that I had eaten... More

We stayed here for just one night with a group of friends. The bedrooms were all pretty small, as was the bed itself, yet comfortable. Bathroom facilities were average. We found the staff very helpful, efficient and English. Both the evening meal and breakfast was of a good to high quality!

We have just returned from a function at the hotel that was for 50 people with dinner, Bed and Breakfast option and our own entertainment. Once again Nick and his staff have surpassed themselves providing quality service, excellent food and the care and attention that only consistent good practice can achieve. Not one of our party could find fault, many... More

I have stayed here twice now. Checkin is is always easy, not overly freiendly, but at least its swift. The ohtel itself is tired, is a bit dated, but still kept in good order. A modernisation would do alot for this property. My first stay I was put in one of their front facing rooms which was wine themed. It... More