Yet another excellent holiday at this hotel. From the moment we arrived it service was brilliant. Mickey and the rest of the reception staff brilliant, Nellie our waitress excellent. All the bar staff wonderful. We love this hotel and not only great staff but very good food and situated in a perfect location right on the sea front. I personally... More

The hotel is tired and entrance not that welcoming but the sea-view room was adequate, the food was good value as was the 4 night - break.We arrived by car and used the hotel as a base to tour the area.You must tour round the, area as the town is not much better than Blackpool, places like Southwold , Beccles... More

Have been to this hotel of Shearings Bay brand on many occasions and thought it's about time to sing it's praise. Great location go for a Sea view room its worth it. The staff are always friendly and will accomodate most thins. Remember to ask if you want someting dont moan afterwards that you did not get it. Entertainment is... More

Old Hotel on seafront, comfortable, good staff in every department. Hotel itself needs freshening up a bit, but overall for what we paid for our 3 night stay was well worth it. On the downside if your a smoker like me you will find the smoking area a bit grim. On the last night the evening entertainment was cancelled, nobody... More

The hotel is located on the seafront opposite the Winter Gardens (closed) and the smaller of the two piers. Not impressed by the room which had a terrifyingly loose shower screen. On opening it a screw fell out and the hinge seemed in danger of collapse. Despite my request, together with screw, this was not attended to. Manoeuvering over and... More

Very comfortable rooms, excellent value food (tho definitely more suited to the older generation - how many people choose liver and onions nowadays?) with 3 choices of starters, mains and desserts. Entertainment tried hard - we had a good laugh and we won the bingo! Cots and high chairs provided but not really geared up for little ones. Brilliant location... More

Stayed at the Carlton Hotel September 24th Monday to Friday on a half board basis, we upgraded to a Superior room, which didn't disappoint. The room was large, clean and tidy and the bathroom was spotless with very hot water. The breakfast menu had plenty of choice ranging from different cereals, fruit juices, kippers, full English, toast and tea or... More

We stayed for the Easter weekend and had a really good break. I stayed in a single room, the room itself was of an ample size, lovely bed, I slept very well. The food in the restaurant was of a high quality and served very quickly and the bar had a very relaxed atmosphere with lots of comfortable seating. The... More

staff very good will do anything for you we had a sea view extra £56 breakfast very good. room nice and warm exterior needs work but overall good hotel 15 mins walk from town centre good shoping area good value for the money