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Queens Hotel

24 Commercial St, Lerwick ZE1 0AB, Scotland
Hotel amenities
Queens Hotel
Ranked #1 of 6 hotels in Lerwick
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60 reviews from our community

    Trip type
Traveller rating
    11
    20
    15
    7
    7
Date Rating
Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 7 May 2013

Stayed here for a few weeks for whilst I was working locally. If I was paying the bill, I would have stayed somewhere else. The whole place is badly in need of refurbishment but the price doesn't reflect the surroundings. There's no lift. Staff are friendly and helpful but the management is a disaster. Plaster blistered on the stairs, carpets... More

Was this review helpful? Yes
Peter190781, Manager at Queens Hotel, responded to this review
15 May 2013

Thank you for your comments. Unfortunately due to the age and the layout of the hotel it is impossible to install a lift on the premises. Refurbishment plans are underway to give the hotel a fresh look. More

steve100consett
1 review
5 of 5 stars Reviewed 6 May 2013 via mobile

Stayed in the Queens for a number of weeks and found the restaurant and hotel lovely. Staff really friendly and very knowledgable about the area. Especially the main guy in the restaurant ( can't remember his name only his funny ears!!! ) who helped us on a number of occasions. Would recommend highly and would stay again

Was this review helpful? Yes
Peter190781, Manager at Queens Hotel, responded to this review
15 May 2013

Thank you for taking the time to put on a review. We thank you for your kind comments and are always happy to help. We hope to see you back in the near future. More

shetland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 April 2013

Went to the Queens Hotel for a meal with a few of my friends I ordered the steak, I couldn't have been happier it was cooked to perfection, homemade chips and onion rings were brilliant. Everyone else that was with me were happy with their meals also. I will definitely recommend this restaurant to others and will be going back... More

Was this review helpful? Yes 1
Peter190781, Manager at Queens Hotel, responded to this review
15 May 2013

Thank you very much for your comments and we hope to see you again soon. More

Lerwick
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 April 2013

Went to the Queens Hotel with my son and daughter for lunch today, have to say it was the best meal we've had in ages, the new chef is certainly turning things round, great menu and huge portions, we couldn't handle it all, we also believe the dining room is going to get a makeover in the next few weeks,... More

Was this review helpful? Yes 1
Peter190781, Manager at Queens Hotel, responded to this review
20 April 2013

Thank you for your comments. We appreciate your custom and look forward to seeing you in the future. More

Edinburgh
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 April 2013

On a recent trip to Shetland I ate at the Queens Hotel on two occassions. The food was delicious with a varied menu to suite all tastes. The dishes were imaginative and creatively put together and presented . Would highly recommend the place. Its unfortuante that the decor is so dated and tired.........

Was this review helpful? Yes 1
Peter190781, Manager at Queens Hotel, responded to this review
20 April 2013

Thank you for your comments. We are happy that you enjoyed your dining experience with us. Check back soon to see improvements to the decor. More

Lerwick, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 April 2013

The new chef has transformed the dining experience at Queens Hotel and has made me want to return in the very near future. Staff were nice and friendly although the decor let it down. Highly recommend the Scallops and any other of the seafood! Very fresh and full of flavour :)

Was this review helpful? Yes 2
Peter190781, Manager at Queens Hotel, responded to this review
3 April 2013

Thank you for your comments about the food. I believe that our new Head Chef is a great asset to the company and will continue his improvements. There are plans underway to revamp the restaurant in the near future so keep checking back to see when. More

Brighton, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 March 2013

The stay in the Hotel was perfect the staff was very friendly and the atmosphere was what I can only describe as warm and homely The food was first class and I speak from experience as I have travelled the country far and wide and I will most certainly be coming back to this Beautiful Island and I will most... More

Was this review helpful? Yes 1
Peter190781, Manager at Queens Hotel, responded to this review
21 March 2013

Thank you very much for your comments and we hope to see you again in the future. More

Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 8 March 2013

I'm staying at another hotel in Lerwick the Grand, but choose to eat out at the Queens Hotel, why? Simply put the new chef there is terrific. The meals are well presented, but the taste is pure magic. Highly recommend the Scallops, Haggis and the Monkfish dishes they are so fresh and full of wonderful flavours.

Was this review helpful? Yes 3
Peter190781, Manager at Queens Hotel, responded to this review
9 March 2013

Many thanks for your kind comments. We are glad that you are enjoying the food at the Queens Hotel. Look out for the new menus appearing soon. More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 8 March 2013 via mobile

The hotel itself is a bit tired however this is more than made for with the staffs attention to detail and the efficient way they look after you. The new chef is transforming the dinning experience from 3star to 5 star. Each day new local specials are offered and although I only stayed 2 nights both nights I ate what... More

Was this review helpful? Yes 4
Peter190781, Manager at Queens Hotel, responded to this review
10 March 2013

Thank tou for your comments. We are happy that the food is doing well and we hope to see you again. More

Bradford, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 25 February 2013

I found my stay in the Queens Hotel to be of a very high standard. Rooms were cleaned to an exceptional standard and the staff were very helpful. Food was superb and the views looking over the harbour were something special. Me and my wife will be using the Queens Hotel in the next few visits we will be making... More

Was this review helpful? Yes 3
Peter190781, Manager at Queens Hotel, responded to this review
7 March 2013

Thanks for the comments. It is nice to know when we do things correctly More

 
 
Queens Hotel
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The Shetland Hotel
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3 of 5 stars 43 Reviews
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Additional Information about Queens Hotel

Also Known As:
Queens Hotel Lerwick
Queens Hotel Lerwick, Shetland Islands
Address: 24 Commercial St, Lerwick ZE1 0AB, Scotland
Region: United Kingdom > Scotland > Shetland Islands > Mainland > Lerwick
Amenities:
Restaurant Room Service
Hotel Style:
Ranked #1 of 6 hotels in Lerwick
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Queens Hotel
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