We have just spent a Five day mid week break at this Hotel . It has many good points for Customers with Disabilities large rooms with wet rooms and hoists and other equipment available on request. It has recently required a new manager and almost a complete new set of staff. We found all the staff to be very helpful... More

A family run hotel offering a warm welcome to our party of 24. The staff could not do enough to make our stay a memorable occasion and made sure any minor problems were attended to immediately.The hotel had had a recent refurb. and this showed. Our room and bathroom were clean,spacious and equipped to suit our needs. The hotel arranged... More

I took a family friend, a 92 year old lady to the St Annes Hotel, (Bond Hotel Lytham). This hotel has been refurhished and the reviews below should be disregarded. We had a brilliant time. Everywhere was clean, beds, carpets etc. Every room has a wet room, and all the equipment to make your stay easier such as hoist, commodes,... More

carpets stained, wetrooms water pouring out onto carpet, got my money back. they have now put dark brown carpets down so nobody will c stains. meals terrible. all caught on camcorder.disabled, charged much extra for filth. i should have looked on this site before going. will now have to contact disability awareness day to inform them. very unsatisfactory and would... More

We have stayed here 3 times now and are always happy to return. We supported our service users to a 5 day stay with daytrips for 3 of those days and there hasnt been a bad stay as yet. We have used family suites which are larger enough to cater for your clients needs and to have some space to... More

Nothing good to say - ended up in a County Court to get our money back. Took six months but worth it. Not sure how they can say they have been refurbished perhaps they meant for the staff.

I wish i had taken notice of some of the earlier reviews,but decided to give it a chance. Dirty carpets & the shower was grubby (I couldn't take any pics unfortunately). The food was poor & staff were run off there feet but did there best. I would have complained at first but most of the time staff didn't seem... More

Having spent the last year working with special needs clients with varying conditions and needs, I visit The St Annes Hotel with them on many occasions not just for a 4 day break. Over all, the hotel offers excellent value for money and although (what some people have described as hospital beds) are present in all the rooms, these with... More

I stayed here in July with my manager ShonaE and a lady i support we will never be back as the place is tired grubby n shabby at its very best i will not repeat all the complaints made before by my manager and others but agree wholeheartedly with them ie dirty filthy carpets canteen (not dining room) and badly... More