Kiwis on Tour
Stumbled upon this hotel while traveling south from The Lakes District. Big mistake!!
Room was OK but was way down in the bowels of the hotel. En-suite door wouldn't shut and only one towel provided for two. Internet was non-existent in the room, and the front desk was generally dis-interested. Breakfast time had run out of several...
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Firstly I would like to thank the Glendower for letting me use my reward points to book the family room on Friday and Saturday. The Carlton Hotel in Blackpool wouldn’t let me use my points (see my review of that place).
The room was big and clean with a separate bedroom for the kids. The bathroom was spotless. The cooked...
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I stayed here over the bank holiday weekend, last minute plans and I seemed to get a bargain price of £40.
The room was lovely, with a decent shower over bath, free quality toiletries and a brilliant location on the front to boot.
The downsides would be the overly firm bed (I like a firm bed for my back but...
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Good Evening , thank you for your review I am sorry to hear that you found our beds overly firm however you are not the first person to mention this , as a result of your review we are investing in Mattress Toppers which should be really comfy the beds are all new so hopefully this will alleviate further complaints...
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No car parking on arrival.
Not a problem though as plenty of space on the road.
Meet and greet was pleasant enough and easy checkin.
Room. Well they put me in Room 101.
I did think it was a joke at first and then when I went in I wasn't mistaken.
The kindest thing I can say about the room...
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Good Afternoon
I was really sorry to read your review , it really is a shame as what you experienced during your stay is not a true representation of us as a hotel at all , I appreciate you would rather stay in a tent than come back to us however as a gesture of goodwill and by way of...
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We stayed for one night over the bank holiday and we pleasantly surprised by this hotel. The check in was efficient and the receptionist was very friendly and helpful. When we entered our room we were most surprised to find we had 2 very large bedrooms, one with twin beds and one with a Kingsize bed. The bathroom was a...
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My husband and I stayed at this hotel along with several family members as part of a wedding party. We all had a warm welcome on arrival and were checked in very quickly. Our room was of a good standard and contained all the essentials although drinking glasses for juice and low calorie sweeteners would have been appreciated!
The decor...
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I've picked out a few faults but would like to say that I enjoyed my holiday and would certainly stay at the Glendower again. Overall, everything was very good/excellent.
The package holiday I had booked included complimentary tea and cakes. After booking in I ordered tea but was charged for it. I accept that I should have queried it at...
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Good Evening , that was such an extensive review I wasn't quite sure where to start but having thought about it , it has to be thank you for pointing out our shortcomings , without some critism we would never improve , we got to work straight away on some of the areas that could be immediately rectified , others...
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Our trip was a family get together, including grandparents, parents, teenagers and toddlers. The hotel catered for us all and everything we needed, nothing was too much trouble. Staff were helpful and made our stay really special. The bedrooms were clean and tidy. Ours was a large family room, with a separate children's room (the lack of sea view was...
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Good Afternoon , I always love it when we get a five star its a massive sense of acheivement and we are gratefull to you for awarding it , Im pleased you all really made the most of all the facilties including the giant Wii , it's great fun for all generations.
Hopefully we will be welcoming you back to...
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David Huddersfield
This was the first time we have been to the Glendower,it came from a recommendation. My wife has Ceoliac an intolerance to gluten,just the smallest amount will make her ill.
The Glendower Staff and head chef couldn't do enough to make sure my wife was well catered for.
The head chef came out on two occasions to speak...
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Hello there , Its gratifying to hear that your needs were well catered for by our Chef's we try very hard to cater for everyones requests and if you don't see it on our menu plesae just ask and we will do our upmost to accommodate you .
Your recommendations to friends are much appreciated and we will be delighted...
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We recently organised a large ladies gala dinner for around 100 guests. With the exception of one tiny hiccup the event was wonderful. The hotel staff were excellent, helpful and very good at dealing with such a large group. Almost all of the guests stayed the night and seemingly enjoyed the whole experience. The room we had was a sea...
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Good Morning
Well its always nice to get a special mention :) so thank you for that , but also for recognition of all the members of the team for their hard work . The Georgian suite looked fantastic with all the flowers and decorations everyone had gone to such great efforts and it certainly paid off !!
We really...
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