Upon my arrival the exterior seemed to be very nice, excellent parking facilities, a nice approach to the hotel, lovely foyer, I really thought to myself I was going to enjoy it here, in fact I was booked in for 5 nights and so I was looking forward to it. Then it all started to go wrong, upon arrival at...
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We had a good stay here at the De Vere for My grandsons 21st birthday - The staff were helpful and when we needed anything they responded and the food for the party was excellant - As other reviews the rooms are small but you do have all you need even irons and ironing boards and lets be honest you...
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Dear Guest,
Thank you for taking the time to write a review following your stay with us at De Vere Harben House. Your comments are fantastic and i also thank you for your valid observations and your comments are duly noted.
Wishing you all the very best,
Lasse Hogberg
General Manager
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Seen so pretty bad reviews for this hotel but for the night we just had it seems these comments were unfounded.
Went to a 21st celebration and there was also a wedding reception at the same time, Well done De Vere staff they coped admirably, food plentiful and quality exceptional, always refilling with food.
So the room is small, which...
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Dear Guest,
Thank you for taking the time to write a review following your recent stay with us last weekend. As with all feedback i can not thank you enough for your words of encouragement. I know that the team will be thrilled when they read your review.
Many thanks for your kind words and I wish you all the...
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If you can't find anywhere else then this will probably be o.k. But that is not a recomendation. Why two-stars and not one? Well I can say it's not the worst place I've ever seen and therefore Harben House scraps above one-star.
Firstly, you have to enter through the fug of smoke generated by the crowd that is always immediately...
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Dear Guest,
Thank you for taking the time to write a review following your stay with us at DeVere Harben. Your comments are most welcome and will be used to improve the quality of the product we have.
Comments can be subjective and i would like to take this opportunity to respond. The venue is going through a period of...
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The room was very compact, but had everything you need for a one night business stay and I only paid £19 so was a bargain! nicely designed in such a small space. you get a small double bed and small desk and chair. and small bathroom. thanks
Dear Guest,
Thank you for taking the time to write a review on DeVere Harben House. Your comments are most welcome and i thank you for taking the time.
Wishing you the very best,
Lasse Högberg
General Manager
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Booked at this hotel as the conference I attended was being held at this venue. I arrived at 8pm and was given a credit card type key to access my single bedroom. After going up the lift to the second floor (it is a massive hotel, my room was 231) trailing bags behind, I found the door key did not...
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I can't believe a hotel can get In this state in the 21st century. The room is tiny and just fits a bed and I'm paying for it!!!! Come on De Vere sort this [--] out.
Dear Guest,
Thank you for taking the time to write a review of DeVere Harben. Your comments haver been taken on board and I agree that the rooms are small with a double bed. The rooms are sold for single occupancy.
The photography on all third party distributon sites and ourown does reflect this. We are a DeVere Venue which...
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I stayed in this hotel a few times, one night each time was more than enough. Rooms have an odd smell, usually visited by more ants than people, and once the carpet had a colony of mushrooms!! Staff are nice and helpful but the rooms are just bad. Hotel is almost always inhabited by youths. It seems that the hotel...
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Dear Guest,
Thank you so much for taking the time to write a review following your most recent stay with us. I can only apologise if we failed to live up to your expectations.
We have been updating and carrying out a local internal refurbishment of the bedrooms and this is an ongoing process where we aim to improve the...
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This is the 3rd time I have visited the venue to attend a conference and sadly the place as deteriorated at quite a rapid rate. The rooms are looking very tired and the silicone sealant on my bath was actually hanging off, this could not have been missed by the housekeeping staff, so sadly this shows little care for the...
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Dear Madam,
I would like to thank you for your comments following your most recent stay with us. Your observations are most welcome and will be used to improve the experiences of the guests who stay with us.
I would like to take a moment to comment on the observations you have made. The bedroom sizes are small with a...
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we have stayed at the De Vere Harben on several occassions is it is quite close to the Silverstone circuit and to be honest every time we have stayed there it has been good.
The rooms are a bit on the small side for two people but it does state that they are really for singe occupancy, so we don,t...
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Dear Guest,
I would like to take this opportunity to thank you for your comments. We are priced according to our market and the level of service is key to delivering the vaue for money for the customer. The team at De Vere Harben look forward to welcoming you back.
Many Thanks,
Lasse Högberg
General Manager
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