Easy to find, plenty of parking, room was large. A taxi to the central city was under £3.00. Reception very helpful. Room key did not work but soon fixed.

Stayed over the Bank holiday weekend, checked in by reception manager Alison and her smiling assistant Lisa.We were shown to an up-graded room with a four-poster bed,with matching furniture. The kitchen had closed, but Lisa ensured that we were served lunch. The meals served at dinner and breakfast were always served quickly by very efficient waiting staff. The hotel was... More

Not a pretty location but very functional with easy parking. Rooms well equipped and clean but of variable design and space. Reception and bar area very comfortable. Staff always polite and willing to help. Is good value for the price including an excellent breakfast cooked to order. Much better value than a chain hotel which often costs more than their... More

Just returned from a two night all inclusive travelzoo deal at the Goldthorne. Great hotel.Good food well presented with plenty of choice. Polite and attentive staff, Special mention must go to Faith Tina and Josh. All three of you are a credit to the hotel. Well done, We will be returning

stayed here for two nights had family room great size meals were good including childrens menu too bonus was use of pool the children loved it all in all with two attractions included it was fantastic value I have recomended it to friends and we would definately go back the staff are all very friendly and helpfull

We Stayed at this hotel 14th/ 16th April. What hit us first was the friendly welcome. on booking in we were told that they were still serving lunch, we ordered the dish of the day " Chicken Curry " Whow! If this was a start to what we were to get though out the weekend we were going to be... More

Stayed here on the 10th to 11th April 2012 in order to visit the NEC and had a really good stay. Yes the hotel has a few little niggles that could do with some attention. It has a small swimming pool with a sauna and a few gym machines. The whole of that section seriously needs modernising. The pool is... More

I go to plenty of Mercure hotels and I'm afraid this definitely does not come up to their standards, I wonder if the man from Mercure has ever stayed there? Rooms are quite run down and miserable in my opinion. Location is poor for walking to venues and restaurants. It reminds me of an old family run hotel that has... More