Just had my 4th stay at the HI Ashford central. I chose it initially as it was convenient to where I needed to be but now I choose it because of the service from its staff. Although I only stay 1 night at a time they are always very welcoming even when I arrive quite late. The rooms are spacious... More

Staying here weekend of 3rd-5th May as visiting family who are local to here (we live in Salisbury) We have stayed at 'other' hotels locally and by far this is the best! We have a family room which is ground floor and well away from the main reception and bar area so very quiet for little ones. Little ones under... More

We were attending the evening celebration of a wedding that had taken place at the hotel during the day, and took advantage of the offer of a special rate for B&B at the hotel. The staff were friendly, knowledgeable and helpful throughout, in particular the lady serving at the bar, who made a special effort to arrange for a dinner... More

If there was a better alternative for me I would use it as there are a couple of thing OK but many things not OK about this hotel. The OK's are very friendly but overworked staff and handy for access to the channel tunnel. The not OK's are no matter where you are (reception,bar or restaurant) you are having to... More

Very run down, no gym (this is a holiday inn not an express - how come some have a gym and some don't - how confusing and frustrating is that when you are out on business and want to exercise), room smells, only twin room not double, poor signposting to the rooms, very slow room service, then plate cold (but... More

Stayed here last week as a night stopover for the 6.55 am Eurostar to Paris. We didnt arrive till 9pm and Zoe on reception couldn't have done more for us. She made arrangements for an early taxi to pick us up. The room was large to accommodate four of us. Their was a large double bed in the room, a... More

We paid just £39 for a fabulous double room. (We booked on-line just 4 weeks prior to our stay). Pillow menu available so we got just what we wanted. Terrific staff, really helpful and a 2 course evening meal for £12.50. Great breakfast for £7.50. The building is very old in parts ( original beams in the restaurant, it was... More

It was with trepidation we recieved an invite for Christmas day lunch at this hotel. Past Chistmas day lunches have usually resulted in rushed food by understaffed servers of "formulae" food to get as many covers through as possible. Instead , our party met in a spacious and comfortable lounge area with ample seating for pre lunch tipples. We were... More

What a lovely hotel with wonderful staff.it was like a maze inside, but we still managed to find our rooms. Took my daughter and her family to see my relatives in hythe prior to going on the Eurostar so was a good stop off point. Too early for breakfast but they have a free phone for taxis to take you,... More