Hotel was very noisy in the middle of the night. Must have been obvious to reception but no-one made an effort to get the noise level down. Breakfast dissapointing. All you can eat cooked breakfast was one sausage, one egg and one rasher of bacon. Certainly not the Break-Feast referred to on the literature. Must admit is out of character... More

Only an overnight stay but the hotel was clean and our room was comfortable. We had a family room on the ground floor and despite being told that it may be noisy, it was great. The pub next door is fab. It's nothing fancy but cheap and cheerful food with fantastic service. When we arrived late Saturday afternoon there were... More

Stayed in every Premier Inn within a fifty mile radius of Basildon. Its Ok. If you are not usto living near a main road you will still find this one noisy. Compared to the others this one is relatively quiet? On the upside the food is good, staff are helpfull and friendly. Rooms are clean and the beds are comfortable.

Arrived at 1am with a 7 year old. Two staff on reception were bright and helpful. Our child's bed had not been made up due to the last minute booking and the staff quickly bought us sheets and towels. They offered to make the bed up - didn't just come in and do it for us. This was good as... More

Hotel was clean and pleasant had no problem with it. Stayed in room 16 which was on the main rntrance side

We stayed for one night as the hotel was close to where we wanted to go the next day. The room was clean and functional. There was only 1 towel provided in the bathroom but the staff brought another one quickly when asked. Tea and coffee facilities are provided but only enough for 1 cup each.The room was very stuffy... More

We were originally booked into The Campanile Hotel, but cancelled after reading the terrible reviews, including one that suggested that they booked rooms 'by the hour' (something that I was also told by friends who live locally). We changed last miute to the Premier Inn at Festival Park, and it was a very good choice. I was travelling with my... More

We stayed for 8 nights over the Christmas period and really could find no major faults with this hotel. We took advantage of their 29 pound a night offer which made the stay extremely good value. The pub/restaurant across the way was excellent value where you could get 2 meals for 10 pounds at any time of day. We were... More

We were quite happy with our stay up until the twelve o'clock mark, 4 girls smashed their way into the room next to us( we were staying in a family room a few door into the corridor from reception) and from then on until 2.30 am playing what sounded like a boom blaster playing really loud music while slamming the... More