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All 10 Folkestone hotels

Holiday Inn Express Folkestone Channel Tunnel

2.5 of 5
Cheriton High Street, Cheriton Parc, Folkestone CT18 8AN, England
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Holiday Inn Express Folkestone Channel Tunnel
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Ranked #4 of 10 hotels in Folkestone
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380 reviews from our community

Traveller rating
    104
    162
    72
    28
    14
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Families
110
 
Couples
166
 
Solo
13
 
Business
33
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Chippenham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 May 2013 NEW via mobile

This hotel Is so easy to find as its practically next to the Eurotunnel. Superb if you needed to wake up early just like we had to. Car park is large with plenty of space to park with bike racks / trailers. Hotel staff gave us a warm welcome and told us a selection of places were we could eat... More

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Manchester, United Kingdom
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 23 May 2013 NEW

We have used this hotel a few time now, when using the Tunnel. It is basic, but clean. Staff are always polite and helpful. Car parking is secure and convenient. There is a Tesco petrol station at the end of the road. We did not find the breakfast very appetising. Hot Food was cold, plates were cold, this could be... More

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Huddersfield, United Kingdom
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 18 May 2013 via mobile

Convenient stop off for the tunnel, could not get any closer. Clean and perfectly serviceable for a nights sleep - assuming there are no wedding guests staying. This is a popular stop over for wedding guests of local functions. Don't expect anything decent to eat in the restaurant on arrival. Ask the receptionist for an alternative venue to eat.

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Devon
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 17 May 2013

We stayed at this hotel as it was very close to the channel tunnel and they also allow dogs but it wasn't that good. We stayed at the beginning of April when the weather was very cold and so was the room. I tried turning up the heating but it got no warmer. I phoned reception and was told they... More

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Fleet, United Kingdom
Top Contributor
104 reviews 104 reviews
35 hotel reviews
Reviews in 58 cities Reviews in 58 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 17 May 2013

very convenient for the tunnel. Inclusive breakfast was good enough. A meal is available in the evening, should you need it. You can get a drink too! Rooms are standard tidy HiE. Plenty of parking. £65 is a reasonable price to pay.

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Bristol, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 13 May 2013

On the plus side this hotel is perfectly located for the tunnel. This is the second time we have used this hotel for a stopover, however it will be the last. Staff this time were extremely unfriendly and unhelpful, hotel room had an unpleasant smell and the shower head was broken. When trying to buy a drink from the bar,... More

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Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 12 May 2013 via mobile

fine for what it is - a stopover. beds were on the small side and room was cold. most unkind mirrors ever! check in and out speedy and friendly. didn't eat in or have breakfast so can't comment on that side of things. would use again.

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Southampton
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 10 May 2013 via mobile

I have stayed here several times and the rooms are very nice, the staff are excellent and the dinner options are reasonable but a bit like basic microwave meals but nicely presented. All in all a comfortable place to stay. Breakfast is included and is available hot and cold and above average.

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Shirenewton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 10 May 2013

Firstly, we booked this hotel naively thinking that it might be a notch above the nearby Premier Inn. How wrong we were. Breakfast was complimentry and on that basis, reasonable. Dining room (more of a canteen area) could only be described as very basic with absolutely no ambience or warmth and tatty menus. The staff had an underwhelming attitude towards... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review
25 May 2013

Dear LadyTokoloshe, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding customer service and the mattress. We will address these points. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments.... More

Clitheroe
Top Contributor
65 reviews 65 reviews
23 hotel reviews
Reviews in 46 cities Reviews in 46 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 8 May 2013

A basic quality hotel - not as good as Premier Inn, for instance. In a pretty scruffy area but handy for Tesco if you like that sort of thing. Small bed with even smaller duvet. It's quite new but already flaking a bit. No Wifi in rooms. The restaurant menu was very limited - basic "pub grub" type food. The... More

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Additional Information about Holiday Inn Express Folkestone Channel Tunnel

Also Known As:
Holiday Inn Express Folkestone Channel Tunnel Hotel
Holiday Inn Express Folkestone Channel Tunnel Hotel Folkestone
Holiday Inn Express Folkestone
Folkestone Holiday Inn Express
Folkestone Holiday Inn
Holiday Inn Express Folkestone Channel Tunnel Kent
Address: Cheriton High Street, Cheriton Parc, Folkestone CT18 8AN, England
Phone Number:
Region: United Kingdom > England > South East England > Kent > Folkestone
Amenities:
Business Centre Free Parking Pets Allowed Restaurant
Hotel Style:
#2 Family Hotels in Folkestone
Price range (per night): $93 - $150
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Hotel is situated in a prominent position alongside the M20 motorway and the hotel has ease of access to all main national and international transport links. The hotel is adjacent to the Eurotunnel Channel Tunnel terminal which provides regular services to continental Europe. Junction 12 is within a few minutes drive facilitating connection to the national motorway network, the major airports and greater London. Paris and Brussels only 35 minutes. ... more   less 
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