Were there for couple of nights. It was among one of the best stays. They gave their help & support to my ailing wife. The staff was very helpful & smiling all the time. Rooms were neat & clean & equipped with all facilities they promised. It was a marvellous stay & we would like to stay there again &... More

Stayed there for one night; staff was very friendly and helpful with any inquiries. The rooms are nice and clean, selfcatering possible due to little kitchen and equipment. The bathroom very modern and nice,unfortunately the shower-power didn´t work but the shower itself got fixed in a very short time.. Great location for shopping. And close to public bus for the... More

Ideal for someone who wants to be self sufficient. The staff were really lovely and helpfull in showing me how to get to where i needed to go!! The residence is on a main street so near to shops and pubs. Parking was across the road so not ideal if you have lots of luggage but great as it was... More

The staff was very helpful and carried our luggage upstairs. Rooms were clean but cold. Also they have 24 hour reception and when checking in they arrange taxis for any hour you want. 10 pounds deposit for remote and key was funny although they pay it back when leaving. We were three people and they didn't allow us to pay... More

At our first attempt to check in to our pre-booked room we were almost totally ignored by the receptionist. We seated ourselves in the homely reception which was very welcoming apart from the worn through and dirty industrial carpet tiles. There did seem to be some refurbishment in progress so maybe they have a temporary floor covering down. After waiting... More

As a small ltd company I booked this hotel due to being advertised on hotels.com as VAT registered. I booked online using American express but got a call at 10pm to say they didn't accept it and I would need to use a different means of paying, that wasn't to much an issue luckily. On checking in I was given... More

I was a bit dismayed when I went to book in and found I had to pay ~£10 deposit for key and tv remote.....was wondering what sort of place I had booked into! However, the reception staff were unfailingly helpful and polite. I wasn't quite so impressed with the cleaning staff, my window was left wide open after they had... More

I stayed a night at this hotel after a night flight arriving at the hostel at 2am. The person at the reception checked me in and was very nice to show me to my room. The room itself was simple with a single bed which was unfortunately too short (and I am pretty average in height). The bathroom/shower looked like... More

Stayed in March 2011, the receptionist was friendly on check in and showed me to my room, which unfortunately was right next to the smoking area. Noise from the door banging shut woke me throughout the night. Room very small and dingy. Had booked for 4 nights, but accommodation so awful that I could only manage 2! I had prepaid... More