I stayed at the Hotel at the end of January on an overnight stay on business. I found the hotel Manager and staff very friendly and helpful. My room was spacious, warm,clean and quiet. There was plenty space in the room for me to set up my laptop and get my paperwork completed which was important for me as I...
More
Dear Guest
Thank you for the wonderful review. We hope to see you back in the hotel very soon.
Regards
Shashank
More
Our first stay at the Days Inn in Luton was in November because we had an early flight from Luton airport and found a great package for a nights accommodation at the Days Inn with car parking at Airparks included. Our flight was on a Tuesday morning so our overnight was a Monday and it was really good.
The staff...
More
Dear Guest
Thank you for your review and your positive comment about the team in the hotel. At the very outset please allow me to apologise for the inconvenience caused to you during the second stay with us. I am really sorry that you were woken up by a few guests who were staying in the hotel on the night...
More
We had an early flight so booked for one night and 7 days parking. It wasn't until the booking had been made that the truth came out. The hotel is in the middle of Luton and 50 minutes was suggested to get from the hotel to the airport carpark. Then there was a bus ride from the car park to...
More
Dear Ms Bennett
Thank you for your review. Please accept my sincere apologies for the inconvenience you faced while you stayed with us. I see frm your booking on our system that you booked your trip with Holiday Extras and the package you bought was a park and fly with your car parked at Airparks.We offer a similar package the...
More
I stay in Days hotel Luton very often as my airline is contracted with them. Rooms are always dirty, somebody's hair on the floor, in the bathroom, everywhere - as it would not be cleaned at all! It is also very noisy if your room is facing the road - ask for room on the opposite side as the windows...
More
Dear Guest
Thank you very much for your feedback. At the very outset please accept my most sincere apologies for the room not meeting your exacting standards. I notice in your feedback that you have had issues with the cleanliness of your room on previous occassions as well, needles to say I am very dissapointed since the team in the...
More
I have traveled to London last month for business and stayed at the Days Hotel twice during the same trip (one night during the week and then two nights the following weekend).
We arrived in Luton airport and took a taxi to the hotel which cost us about 9 pounds.
The hotel is very comfortable, with nice, accommodating staff offering...
More
Thank you very much for the detalied review. I am glad that you found the hotel comfortable and the service up to your expectations. I have passed your comments about the hotel receptioninst who checked you into the hotel. We would be delighted to have you back in the hotel and look forward to seeing you in the hotel soon....
More
Good clean comfortable room, basic services. Not toiletries - soap in dispenser on wall in shower and at basin. Basic Coffee & Tea making facility. Older TV with limited channels and poor reception. Fine as business hotel, but does not provide free internet (for the relative cost of this, IMHO, every hotel should provide internet access free). "average" overpriced meal...
More
Thank you very much for taking time out of your schedule and reviewing the hotel. I am glad that you found the hotel to your liking and have postively reviewed the hotel. We have recently upgraded the internet services in the hotel building which has increased the speed and quality of internet connection throughout the hotel. We charge a very...
More
First and foremost, the staff - Very friendly, nothing was too much trouble for them, they made my checkin and out very fast and efficient, and nothing seemed to have been forgotten. The young lady and guy on the desk, between the two of them answered every question i could think of.
The hotel on the other hand, reception was...
More
Thank you very much for taking time out of your schedule and reviewing the hotel. I am thrilled after reading your comment about the team here and thank you for your kind words. I am very sorry that certain othe aspects of your stay did not meet your expecations and in particular you felt that that the hotel lobby and...
More
Great hotel for the price. The lady on reception was really helpful as we checked in, suggesting somewhere for us to eat that night when she enquired what sort of thing we were after. Also given a complimentary continential breakfast, which was a nice bonus, and set us up for a long day ahead.
Not so good was the Polish...
More
Thank you very much for taking time out of your schedule and postively reviewing our hotel. I am very pleased that you were happy with the service provided by the receptionist and I have passed your feedback to the team member. I have also discussed the feedbak provided with the other team member and I am sorry that we were...
More
The staff behind the reception desk are second to none, the young girl was so friendly and helpful, and then the next time we checked out the gentleman was excellent also. I heard him deal with a particularly awkward customer and he handled it calmly and efficiently. Well done. Hotel was clean and was overall a good stay.
More
Thank you very much for such a lovely review. I am very pleased that that hotel and the team here were able to meet your expectations. Thank you as well for the very kind words about the reception team, I will ensure that I share your comments with them. Once again thank you for your comments, and we look forward...
More
I guess I am just unlucky but this was not the first time I have stayed at Days Hotel and found the air conditioning not working! It was very hot and there were not enough electric fans to go around; also my room was on the road side of the hotel so very noisy with the window open! To be...
More
Dear Islandgirlcityboy
Thank you very much for your review and please accept my most sincere apologies for the inconvenience caused due to a technical issue with the air conditioning. I would like to assure you that the issue raised has since been addressed and am pleased to say that we have had an engineer come out to take a look...
More
128 Reviews
95 Reviews
287 Reviews
