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Holiday Inn Luton-South

3.0 of 5
London Rd, Markyate | M1, Jct. 9, Luton AL3 8HH, England
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Holiday Inn Luton-South
Ranked #9 of 23 hotels in Luton
3.5 of 5 stars 79 Reviews
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79 reviews from our community

    Trip type
Traveller rating
    20
    24
    17
    10
    8
Date Rating
Derbyshire
Top Contributor
69 reviews 69 reviews
Reviews in 41 cities Reviews in 41 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 13 May 2012

We stayed for two weekend nights to attend a family wedding nearby. The special wedding guest price was £51 per night for a double room, including breakfast, which we thought was excellent considering we could have used the pool, gym, etc all in as well if we had wanted to. The room was comfortable and quiet, on the back of... More

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Stephanie Weedon, Manager at Holiday Inn Luton-South, responded to this review
14 May 2012

Thank you for leaving us your comments about your stay with us in May. We value all the feedback we receive as it helps us to continuously improve our standards. I am pleased that you found our housekeepers to be attentive and thorough and that you also enjoyed your evening meal and breakfast in our Borders Restaurant. I have passed... More

Cheshire
Contributor
18 reviews 18 reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 10 May 2012
1
person found this review helpful

I've stayed here a number of times for work, most recently earlier this week. The hotel itself is in a rather isolated position, on the A5 near J9 of the M1, but there are some surprisingly interesting walks to be had around the area if you have a decent map. As a matter of principle I tend to visit local... More

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Stephanie Weedon, Manager at Holiday Inn Luton-South, responded to this review
14 May 2012

Id like to take the time to thank you for leaving us your feedback about your recent stay at our Hotel. I am sorry that you were not entirely satisfied with your breakfast, we do have in place many control measures to ensure that the quality of our product is to the highest standard, so I apologise if on this... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 April 2012
1
person found this review helpful

i recently stayed at this hotel,when i booked my family room miss Gabbriela front desk she charge me 120 pound for 1 Family room and for the single 98 pound for dinner bed and breackfast,but my friend when he booked 2 single room he get charged £ 59 each for dinner bed and breackfas plas a botle of one on... More

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Stephanie Weedon, Manager at Holiday Inn Luton-South, responded to this review
6 April 2012

Thankyou for leaving us your feedback about your stay with us in March. I am sorry that there seemed to be some confusion over the price of the rooms. Our family rooms are much larger and accommodate more people, therefore they are charged at a higher price to a standard room. We have various types of room ranging from a... More

Reading, United Kingdom
1 review
5 of 5 stars Reviewed 28 March 2012

I recently stayed at this hotel, the staff were so friendly and helpful, the food and service in the restaurant was brilliant - great value for money

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Stephanie Weedon, Manager at Holiday Inn Luton-South, responded to this review
6 April 2012

I would like to thankyou for leaving us your comments and I am glad that you enjoyed your stay with us. I am particuarly happy that you found the service in our restaurant to a good standard and I hope we can welcome you back soon. Kind regards Stephanie Weedon, Operations Manager More

cleethorpes
Top Contributor
78 reviews 78 reviews
Reviews in 61 cities Reviews in 61 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 24 March 2012

stayed here for football with my wife and son stayed here two years ago and was disappointed i thought things were better this time had to have two rooms because rooms only hold two adults were changed to double roooms on arrival but not executive rooms rooms were clean and thhe bathrooms appeared to have been refurbished tvs were very... More

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Stephanie Weedon, Manager at Holiday Inn Luton-South, responded to this review
6 April 2012

Thankyou for leaving us your feedback as it helps us to continuously improve all of our standards. I am glad that you found our rooms to be up to your expectations. I am sorry however that you were not satisfied with your breakfast and that you disliked the coffee from our machine. Our breakfast buffet is refreshed throughout the breakfast... More

LONDON
1 review
5 of 5 stars Reviewed 19 March 2012

We stayed here for 2 nights over weekend and everything was amazing from top to bottom! Great food, great staff and lovely pool. Will definately be back next year!!!

Was this review helpful? Yes
Stephanie Weedon, Manager at Holiday Inn Luton-South, responded to this review
3 April 2012

Thankyou for taking the time to leave us your feedback about your stay in March. I am glad you enjoyed the use of our facilities and I will pass your comments on the relevant departments. I look forward to welcoming you back to the Hotel again next year. Kind regards Stephanie Weedon, Operations Manager More

UK
Contributor
17 reviews 17 reviews
Reviews in 15 cities Reviews in 15 cities
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 16 March 2012 via mobile

Probably the worst ever holiday inn I have been in. You would be better eating in the services and far better staying at the premier inn down the road . Rooms are tired staff are rude and don't have a clue . Trust me stay elsewhere not worth the money !

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Stephanie Weedon, Manager at Holiday Inn Luton-South, responded to this review
3 April 2012

I would like to thankyou for leaving us your comments regarding your stay with us. We value all feedback as it helps us to constantly improve our standards. I am sorry that during your visit you did not recieve the excellent service that we strive to provide. We have very thorough and invovled training within our Teams to ensure that... More

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1 of 5 stars Reviewed 14 March 2012

I stayed at this hotel and it was the worst mistake I have ever made. The hotel is dirty. The walls are poorly decorated with paper peeling off. The service is diabolical and the night manager is the rudest person I have ever met.The food was awfull and they didn't even know what they had in the store. I had... More

Was this review helpful? Yes
Stephanie Weedon, Manager at Holiday Inn Luton-South, responded to this review
19 March 2012

Thankyou for taking the time to leave us your feedback. We value all comments as they help us to continuously improve the standards expected by our guests. I am sorry that you had problems when you stayed with us. We keep full and detailed records of all compliments and complaints and we aim to resolve them as soon as possible... More

Worthing, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 8 March 2012

we stayed here for a family gathering at a local resturant and had two rooms for the night - we are priority club Platinum members - this gave us an upgrade on arrival. which was great the rooms are nice clean and tidy, they have what you need. the staff were excellent and attended to a couple of things we... More

Was this review helpful? Yes
Stephanie Weedon, Manager at Holiday Inn Luton-South, responded to this review
10 March 2012

I would like to thank you for taking the time to leave us your comments. I am glad that you found our team attentive and I have passed your feedback about the room on to our housekeeping department. I look forward to welcoming you back to the Hotel soon. Kind regards, Stephanie Weedon, Operations Manager More

Midlands
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 March 2012

My husband and I stayed at this hotel prior to our holiday. We chose the Holiday Inn South as we stayed here last year and were very impressed by it. However, we did find this experience a little disappointing, especially in relation to the food/evening menu. On the positive side, we parked easily and close by. We noticed lots of... More

Was this review helpful? Yes
Stephanie Weedon, Manager at Holiday Inn Luton-South, responded to this review
13 March 2012

Thankyou for leaving us your feedback regarding your recent stay with us. I am sorry that you feel that the evening meal let us down. We try to offer an alternative to our a la carte menu such as theme nights or a carvery, to give some variety to our more regular guests,. The restaurant a la carte menu is... More

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Additional Information about Holiday Inn Luton-South

  • Holiday Inn Saint Albans
Address: London Rd, Markyate | M1, Jct. 9, Luton AL3 8HH, England
Price range (per night):* 57 AUD - 181 AUD

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Holiday Inn Luton-South
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