Stayed here for a weekend in April and had a brilliant time! The location was excellent, positioned right in the centre so only a short walk from everything. The room was fresh clean and spacious and the ground floor lounge was really useful. All staff were friendly and knowledgable. The breakfast was lovely, there was a range of continental and... More

I stayed at this hotel on the 22nd April with my sister, mother & nephew. Upon arrival the receptionist checking us in was very helpful, approachable and knowledgeable. Our room was ready when we got there (12pm) & so we checked in and went to our spacious family room. No complaints up until now. From that point we never saw... More

Paid £100 for one nights stay! Extremely overpriced for a start, poor customer service and rude owners. Old fashioned and dirty rooms. A 2 star b&b at best.

Spent the first weekend away with my partner at the Riviera and really enjoyed our stay. Room clean and tidy, nice size bathroom, staff courtious and helpful at all times. We did have problems with the limited parking and had to park away from the hotel and walk back on a couple of occations but walking in Scarborough isnt a... More

I was looking forward to returning to my native north Yorkshire and the warmth of her people so what a shame that our first encounter was with the surley, taciturn man who seemed to resent being "hauled" up the stairs to attend reception. Having encountered a problem with a parking meter right outside I asked my wife to go in... More

When we arrived in Scarborough we got slightly lost, so we phoned The Riviera and were given step by step directions on how to get there, very impressed. The friendliness and helpfulness of the staff continued throughout our stay. The room was cosy, warm and very comfortable. The food was excellent, and the waitresses were very polite and catered to... More

We stayed there Sept in that heatwave, the breakfast had everything to suit everyone. The room was at the top 4th floor, clean & comfortable. The furniture was old but clean, shower could have been a bit bigger. Floorboards creaky & lift very old type , but we would go back again only next time ask for a room at... More

stayed in this hotel with a party of 8 and hotel staff were very helpful. lovely rooms good food and excellent spot. would stay again.

checkin was 2.30 which i thought was a littlle late,the lounge / reception was clean but when you got on the 1st floor it wasn't as nice, our room was tiny the furniture was shabby the bathroom tiny and the lighting very poor but it was clean. The dining room was in the basement decor old horrible dried flowers the... More