My parents went to this hotel last week and my mother (80) caught the Norovirus. The hotel wouldn't call out a doctor, my mother was too ill to travel home so they had to stay. The hotel then rudely told them they had to check out at very short notice. My parents had to get a taxi home to Berkshire... More

we have returned today from grand hotel and certainly would never return there again. we were wary after having read reviews and very concerned when we arrived to be informed about norovirus in hotel. Antiseptic gel everywhere. Our room wasnt too bad but the food was atrocious. We definitely would not recommend staying here.

We have just returned from 2 nights at 'The Grand' with a couple of friends. We were booked in for bed, breakfast, evening meal and a bottle of wine for £50 a night. On booking in we were told that a number of people had been ill with norovirus and that some rooms had been professionally cleaned in an attempt... More

Just arrived home after two nights in this hotel and never again on arrival we was informed the hotel had a Norovirus outbreak I told manager we were not happy that we had not been told as they had enough time to do so before we arrived , he then said I could cancel and request a refund !!! As... More

Stayed here on 21st may for 3 nights and thought it was good, room was big very cosey with tea/coffee making facilities tv and a stunning view out to sea and the rest of scarborough. All the staff were very friendly and polite despite some of the older holiday makers talking to them like they were crap! The food was... More

11th time ive stayed here now nd i cant find fault at all when i look at what ive paid..What winds me up is the moaning of guests.The bacons greasy,the sausage isnt Walls,the coffee isnt nescafe,the eggs are tough and the best one this wknd was "i cant believe theres no biscuits in the room on the hospitality tray"..On a... More

As a solo traveller, I had heard a lot of positive things about this hotel from friends who had been on coach tours which included stays at the Grand. As I was linking up later for dinner with friends in Scarborough, I thought I would go in for a recce and have a spot of lunch. First impressions were not... More

building is very nice or was nice in its day. we were there with a trip from just go holidays. food was awful mostly school dinners. whilst there guests were going down with norovirus left right and centre . will certainly give this one a miss in future.

We have just returned home today after spending 3 nights in this hotel. I just wish we had read these reviews before going. We booked 2 double rooms together on the same booking. One of the rooms was on the 3rd floor and ours was in the basement on level -3. The room was like a cave with no windows.... More