Lovely old building but in dire need of investment. Stayed just the one night in a 'Deluxe' room.. (deluxe purely as a result of having a sea view apparently). Room was clean enough, bedding clean etc. but furniture was aged.. Shower nice and hot (well, hot anyway). Had a balcony, which was a plus although our neighbours were smokers so... More

Lets just say this is one of the worst hotels I have ever stopped in and not going to to write a long review as it really is not worth my time in writing it In short the the double room that only had a 3/4 bed that we booked was on -2 floor with no window, the room was... More

Myself and my girlfriend stayed here this weekend the service was terrible the rooms was horrid we opened the kettle to fill it up an there was sick inside it the curtains was hanging off the breakfast lets say pigs get better food the staff was extremely rude not a nice place at all the travel lodge across the way... More

The Penthouse suite! What can I say? Positives; A trip down memory lane ( we had a wonderful holiday here when it was owned by Butlins over twenty years ago)&Fabulous views. Negatives; Cold, damp, smelly. We went out and bought some plug in air-fresheners and some spray bleach for the mildew on the bathroom window. We shut off the really... More

Stayed at the Grand from 17/5/13 - 20/5/13, it was a birthday treat for my husband. The price was cheep and on arrival I discovered why! No parking and the reception staff were ignorant, the man who checked us in miss counted the money my husband gave him and made a racist comment about not being used to foreign money!... More

I have never laughed so much and so hard in my entire life as my one night here. I can't believe places like this still exist. I stayed one night with my friend last week and I am still laughing now. I could not have packed enough sequins if I had tried. The cabaret, the mobility scooters, the spotty concierge... More

On arrival we entered the former grand building to find a tatty entrance hall that looked like a 1970`s working mans club ! the staff on reception were polite & issued us our key for the double room we had booked. We went to our room to find it was in the basement with no window & a musty smell... More

My husband and I stayed in the Grand Hotel, Scarborough, from 13/05/13 to 17/05/13 inclusive. We have never ever experienced such appalling conditions regarding the cleanliness of the bedroom and bathroom in every respect. The corridor floors were stained and filthy, the paintwork and lifts were absolutely disgusting. The time spent queueing for the meals was unacceptable. The crockery and... More

Stayed here on Saturday 18th May. There were 4 of us in 2 rooms. Don't get me wrong we weren't expecting a lot due to the price but we were extremely disappointed to say the least!! Firstly, we arrived at the hotel and struggled to find a parking space, when we did find a space one of the girls ran... More