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The Deeside Inn Hotel, Ballater, Scotland

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The Deeside Inn

2.0 of 5
13 - 15 Victoria Road, Ballater AB35 5RA, Scotland
Hotel amenities
The Deeside Inn
18 traveller photos
Ranked #18 of 23 Ballater B&B and Inns
3.5 of 5 stars 181 Reviews
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181 reviews from our community

    Trip type
Traveller rating
    42
    58
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    20
    21
Date Rating
Gerrards Cross, United Kingdom
1 review
“Deeside Inn”
2 of 5 stars Reviewed 19 May 2013 NEW

Stayed two nights 17-18 April in ground floor room allegedly for disabled. No room to put any clothes unless you moved the one chair, windows taped up with Duck tape and very dirty. First night was requested to dine at 6.30 or at 8pm as there was a coach party of 40 to be served, neither of which suited us.... More

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North Weald, United Kingdom
1 review
“Great time at the Deeside Inn, near Balmoral”
4 of 5 stars Reviewed 19 May 2013 NEW

There is an excellent hotel trying to get out here - but it is not quite there yet. We dropped in on a short break and the setting is delightful - close to the Dee and on Ballater's pretty town square with its large old church in the middle. Entering the Deeside Inn one is immediately struck by two things.... More

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Sevenoaks, United Kingdom
1 review
“Warm welcome and great service”
5 of 5 stars Reviewed 19 May 2013 NEW

We spent 3 nights at The Deeside Inn recently and had a thoroughly relaxing time. The service was great - nothing was too much trouble for the staff. Our room was spotlessly clean and very comfortable. Bathroom could do with a 'facelift' in comparison to the high quality of the bedroom. Welcoming reception area with comfortable sofas and an open... More

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Aberdeenshire
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Pleased only one night”
1 of 5 stars Reviewed 10 May 2013

Read a number of reviews and did not sound to bad. Paid £99 for one night double B&B midweek in May. Very dated and poor quality with limited facilities. Toilet dod not flush properly and bathroom door did not close. Heating and window also broke. Refused to change room. Breakfast was not the best either. Nothing like the photos on... More

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Joanna W, General Manager at The Deeside Inn, responded to this review
12 May 2013

I am disappointed to read your review. I am sorry too that you did not mention these things to my staff or myself at the time as we could have set about trying to resolve them. As far as I was aware we do not have any heaters that are broken but we are checking the whole hotel now to... More

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Lagos, Nigeria
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
“Wonderful hospitality at The Deeside”
5 of 5 stars Reviewed 9 May 2013

I was so touched to receive such a terrific welcome on my arrival into Ballater on my Land's End to John O'Groats challenge. I enjoyed some great company, a tasty meal and a great night's rest. Thank you to Joanna and her kind staff for making me so welcome in Ballater. Shame the Queen didn't pop in for a bevvy... More

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Joanna W, General Manager at The Deeside Inn, responded to this review
12 May 2013

Thank you Joe, it was great having you to stay. I really enjoyed meeting you and my team were inspired by your challenge - especially our Commis Chef Joe Kelman (you share the same name of course). A marathon a day is just not comprendable to me - and I am genuinely awed by your achievement so far. Hope the... More

minnesota
Top Contributor
69 reviews 69 reviews
22 hotel reviews
Reviews in 31 cities Reviews in 31 cities
27 helpful votes 27 helpful votes
“Plain Hotel”
3 of 5 stars Reviewed 7 May 2013

We stayed at the Deeside Inn and found the staff to be very friendly and welcoming but the rooms were extremely plain and if you are from the USA you will think it could use renovating. The plumbing fixtures are very out of date, and the decor could use some improvement. We had to ask for a hairdryer which they... More

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Joanna W, General Manager at The Deeside Inn, responded to this review
12 May 2013

Thank you for your review. I have noted your comments. We are improving the hotel all the time so knowing what our customers think and what improvements they are looking for is vital. I would agree with your point about the hairdryers. I also feel that we need one in every room and are rectifying that as we speak (write).... More

Dornoch, United Kingdom
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
“Staff of All Trades”
3 of 5 stars Reviewed 4 May 2013

A special web site offer took us to Ballater and the Deeside Inn during the last weekend in April. The hotel like most of same vintage could do with brightening up but first impressions of reception and lounge were of comfort rather then a la mode style but that suits us - being paid up the cardi and comfy shoes... More

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Joanna W, General Manager at The Deeside Inn, responded to this review
12 May 2013

Hello there, Thank you for your review - it was nicely written and had an amusing tone which is always appreciated. I think you summed us up well. We do try hard and we can do better. We are a new team and I believe that we are getting better everyday. We do take your comments to heart, we care... More

Aberdeen, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Beautiful location Shame about the service”
3 of 5 stars Reviewed 21 April 2013

We stayed here for 1 night and glad it was only one night. We have stayed here several times before and have enjoyed our stays there. It is a 3 star hotel but the service we received was not satisfactory. We were booked in for DBB and dinner was served in the lounge bar which we didn't expect as dinner... More

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Joanna W, General Manager at The Deeside Inn, responded to this review
12 May 2013

Hello there, I was very disappointed to read your review but am pleased at the same time that you have taken the trouble to bring these things to my attention. I am only sorry that we did not have the opportunity to discuss them with each other in person as I am sure that had we done so I could... More

Eureka, South Dakota
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Deeside Inn..to our rescue!”
5 of 5 stars Reviewed 17 April 2013

We stayed at the Deeside Inn March 9-14. We were booked to stay in a local cottage, but upon our arrival found it unsatisfactory for many reasons. We found the Deeside Inn as we were frantically looking for last minute accommodation--what a treasure! We were very warmly greeted by Mharia (?spelling) and shown a perfectly fitted room. She was extremely... More

Was this review helpful? Yes 1
Joanna W, General Manager at The Deeside Inn, responded to this review
12 May 2013

Hello there, We presume you are safe and well and back home again. We very much enjoyed having you both to stay and were pleased that we could help put your holiday in Scotland back on track after the disappointment of your self catering accommodation. Spring is well under way here now, blossom is out and so are the daffodills.... More

Scotland
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
“Easter Weekend”
5 of 5 stars Reviewed 15 April 2013

Spent the Easter weekend at the Deeside Inn . We were greeted by a very friendly and smiling receptionist who booked us in and showed us to the room. I must say the room was pretty spartan and cold but my request for an extra heater was dealt with quickly and the room soon heated up. The food was excellent... More

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The Deeside Inn
The Deeside Inn
3.5 of 5 stars 181 reviews
Enter dates 1 night 2 nights
 
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Additional Information about The Deeside Inn

Also Known As:
The Deeside Hotel
The Deeside Hotel Ballater
The Deeside Inn Ballater, Scotland
Address: 13 - 15 Victoria Road, Ballater AB35 5RA, Scotland
Region: United Kingdom > Scotland > Aberdeenshire > Ballater
Amenities:
Bar/Lounge Free High-Speed Internet Pets Allowed Restaurant Suites Wheelchair access
Hotel Style:
Ranked #18 of 23 B&Bs / Inns in Ballater
Price range (per night): $160 - $241
Hotel Class:2 star (2*)
Reservation Options:
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The Deeside Inn
13 - 15 Victoria Road
Ballater AB35 5RA
Scotland
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