Nice welcome on arrival, reception staff very friendly and helpful. We were booked into a double room and asked for a change to a twin, nothing was too much trouble and we changed rooms. The hotel is very near to the town, and a beautiful walk along the river. On this visit did not use the pool and spa but... More

Stayed here last weekend with my partner was really nice. Didn't try the spa/pool but did look amazing when we had a peer through the door. Navigating the different staircases and lifts to find your room is a bit confusing. really nice reception and bar area, and coridoors. Everything was really clean, very comfortable bed. Would come and stay here... More

Visited the terrace bar for an afternoon drink with family after driving and walking past frequently thinking what a great setting it is. The area has been well used and cleverly designed with some decent seating and patio heaters as required. That's we're the good things end! The tiny hatch used as the bar was hopeless and meant a good... More

We visited here this last weekend with friends and on arrival it took almost half an hour to get a parking space - which we then learned we had to pay £5 for the privilege - not a good start. My friend and I left our partners parking the car and came in to check in. We entered the reception... More

Nice hotel on the riverside with friendly, helpful staff. Room was clean and comfortable though it was a little disappointing to discover that it was in a modern extension block and just like many other hotel rooms; the photographs are all of the original front part which does not show this extension. Excellent location with lovely walks by the river.

This Hotel has a pleasant appearance, but to stay at not a joyful experience, we had to move rooms twice unpacked the lot the cause was the smell of smoke in the rooms and coridors it is a shame, the pool is tiny and yet gives an impression of granduer on the leaflets and internet, some of the staff were... More

The new terrace bar situated outside facing the river is the best place in Bedford for coffee and snacks. Hotel has invested in astro turf with fantastic garden furniture. You pay a bit more but a great sun trap and number 1 place for people watching!!

Stayed for one night in family room over bank holiday weekend and everything was perfect from minute we arrived to checking out.nothing too much trouble for the staff,whatever you need/ require they ll do their best to see to.officially can't check in till 2 pm but we needed to be at a wedding for that time...no bother for them though,arrived... More

The hotel itself is nice with a good charm. Located by the River Ouse it is possible to get a room with a view over the river. The rooms have a decent size and are clean as it should be expected. The hotel restaurant (River Room Restaurant) seems a bit overpriced considering the quality and taste. I have not tried... More