Looks slightly shabby as you drive up but what a pleasant surprise on checking in - the two lovely ladies on reception could not have been more welcoming and helpful. Ditto the young staff in the adjacent bar/diner. An oasis just off the M6. Good nights sleep as promised - room clean, comfortable and with all the basics you need... More

Clean, comfortable hotel. Hotel staff very friendly and helpful. Table Table pub/restaurant ok for dinner, service very slow, took half an hour for our drinks order to arrive and over half an hour for our food to be served. Kids were getting hungry and fractious by then. Breakfast was better, service good.

Hotel was great, pub/table table restaurant staff very good but food (evening meal) let them down. Room was spotless and staff couldnt do enough. Location was good as 1 minute from the M6 and only 18 minutes from Penrith.

Excellent motel, fantastic very helpful staff. The room newly decorated, big TV but sound level limited. Table Table next to Motel service was too slow crowded very popular, food was warm by the time it was served. Good range on the menu.

This Premier Inn was fantastic. The Room was immaculate. We have stayed in many premier Inns but I must say this was by far the most helpful and friendliest. The receptionists were welcoming and the staff in the restaurant were very polite and friendly. We had a long journey and we ordered dinner for our room and the staff delivered... More

First time I've stayed in a premier inn and.boy was I pleasantly surprised. Never have I ever come across more friendly, helpful and pleasant staff. Always a smile and greeting ultra polite and professional. The room was spotless, modern and very roomy. It was a last minute booking with the meal deal deal and breakfast. The food in adjoining restaurant... More

We have been to Premier Inns before, but the staff at this hotel could not have been more helpful or friendly. The day before we were due to go up to Carlisle the hotel phoned to say that the disabled access room we had booked was out of order due to a broken toilet, but we accepted a ground floor... More

Stayed here one night en route back to northern Scotland. Room was quite pricey but it was a bank holiday weekend. Prepaid £8.25 for breakfast at the pub next door. Receptionist nice and friendly, room clean but you only get 30 mins of free wifi (unlike Days Inn who give you unlimited free wifi). Had a beer in the pub... More

Excellent, clean comfortable hotel, where we were welcomed warmly, and we were treated very well. We were travelling North (to a funeral), and the hotel is a hundred yards from Junction 42 of the M6; it might be 200 yards travelling South - anyway, really handy! The Meal Deal was terrific value - things we might well have chosen anyway... More