This "hotel" is a used as a half way house for homeless people. The room we stayed in smelled damp / musty and faintly of the soil pipe in the adjoining en suite. We showered under a dribble of water and went into town to eat. When we came back at 9 we laid on the bed to find that... More

The first room I was offered smelled of a blocked or broken drain. The aroma came from the shower drain and without using any water a tide mark of black scum and: hair was to be seen around the outlet. I did test it and with a flow of water black sludge bubbled up and accentuated the pong. The young... More

Firstly the location is brilliant, right by river! But that's my only good point! Me and a friend walked in to hotel to find a more than useless woman ironing, then taken up some dodgy stairs to a shabby rundown hall way with squeaky flooring to be shown our room, at a first glance looked ok and then it began... More

Very handy for the town centre, clean toilet, lots of toilet roll. Very quirky place open beam in room. Nice and warm. The most fantastic carved indians in the bar. This place has potential. Sadly the potential is untapped. The bar did not open and there were no snacks available (allthoug lots of food available withing a 2 minute walk)... More

Arrived at the 'hotel' and from the outside it looked shabby and derelict. Car park was far too small for the amount of rooms, it would take 4 maybe 5 cars max. We walked into the bar area after not finding a reception desk, to see what appeared to be the manager doing ironing at the bar. After a lot... More

Have given this two stars with the second only being given to acknowledge an extremely pleasant and helpful youg man who I saw when booking in. I was in a very small and basic single room. En suite bathroom had a single towel but no toiletries with the exception of a small amount of hand wash. Shower was fine to... More

We booked this online as the photo looked OK...worst mistake ever...we should have checked TripAdvisor.co.uk first as this is littered with bad reviews....believe them ALL and more. Summary (in case you don't want to read on) Smelly, dirty, cold in room and en-suite (windows wide open to get rid of smell and damp), damp, no shower curtain, no plug in... More

Good value in a modest hotel. It is well situated by a choice of restaurants. Ideal for business use or taking students to uni. Be careful not to park in clamping area. Breakfast is at 7am officially but about 5 minutes later in reality. Breakfast ladies courteous and pleasant in msnner... Point to improve: do not refuse to admit guests... More

And I, after twenty plus years of world traveling from horrible to opulence, i have experienced almost all there is to have offered to you. I was therefore shocked and appalled at just how bad the Riverside hotel is,being that it is in my beloved home country of England, starting with the room, no starting with entering the area of... More