Dear Guest Many thanks for sharing your experience, and I am delighted to have the opportunity to clarify some of your points. I can confirm we do indeed have a dedicate smoking area - located on the terrace outside the bar, with a secondary area close to the lake. I am sure you will be aware that smoking inside buildings... More

Dear L and R! (we know who you are, however Trip prevents us using your names :-/) Happy "40th" birthday once again, and thank you for taking the time and trouble to share your experience following your celebration at Ramada Birmingham, Sutton Coldfield. Your mini fish & chips looked fantastic and went down a storm we gather! We look forward... More

Dear Family of Guests, Thank you for taking the time and trouble to share your experience following your stay last weekend at Ramada Birmingham Sutton Coldfield. We are delighted to learn you were well looked after and were able to enjoy all the hotel facilities on what turned out to be a beautiful weekend weather wise too! Thank you for... More

Dear Guest Thank you for taking the time and trouble to share your views on your recent experience whilst staying at Ramada Birmingham Sutton Coldfield. I very much appreciate you taking a balanced view that included many positives as well as thoughts on the fabric of what is a 3 star, mid market hotel offering exceptional value with great packages.... More

Dear Guest Thank you for taking the time to share your positive experience during your stay at Ramada Birmingham Sutton Coldfield. We are pleased to learn you note in particular the friendliness of the team, the comfort and cleanliness of the bedroom, enjoyable meals and were able to make use of our extensive leisure facilities. We look forward to being... More

Dear Guest Thank you for taking the time to share your experience following you ladies get away this weekend. I appreciate you highlighting your thoughts regarding the comfort of our beds, and have asked Amy to confirm which rooms you were originally allocated so we can check and replace them as appropriate. I am pleased to learn you enjoyed all... More

Dear Guest Thank you for taking the time to share your observations following your recent stay. I am sorry to learn despite your enjoyment of our lakeside setting and comfortable clean room, you were disturbed by an event taking place, and completely agree on contacting reception, an offer, subject to availability, to relocate would have resolved this problem. We continue... More

Dear Guest Thank you for taking the time to record your thoughts on your recent visit to Ramada Birmingham Sutton Coldfield. I am sorry to note you were not keen to stay with us, and despite our best efforts in ensuring a warm, friendly welcome, your opinions were already set. I believe you stayed on 23rd April in room 316,... More

Dear Guest Thank you for taking the time and trouble to share your recent experience at Ramada Birmingham Sutton Coldfield, and the team are thrilled to note your positive observations regarding their friendliness and attentiveness. It is interesting to note that whilst a temporary electrical fault was noted, by the team's swift action to resolve it and ensure your comfort,... More