Welcome and check in very efficient despite there being numerous guests arriving at the same time. Very happy with our room, beautifully presented by one of the staff...49 is quite and overlooks the courtyard. Room has a very comfortable bed and is exactly what you would expect of a top class hotel. Not sure how rigid the 15:00 check in... More

I love this Hotel and we have stayed in various suite of rooms and the modern wing. Beautiful location, beautiful scenery, beautiful rooms, fabulous spa, exquisite dinner, breakfasts, ambience and the staff are so attentive. However, it does need a bit of TLC for such a prestigious location and famous hotel attracting stars and returning locals. The management need to... More

Fantastic weekend loved it. We had a suite that was lovely the only reason this hotel didnt get excellent review was because it didnt have a bath in our bathroom. We took out 18 month old daughter who wouldn't sit still in the restaurant as the restaurant is very quiet and relaxed we decided this wasn't fair on the others... More

First class hotel, great wedding venue. We had a Christmas Wedding and the hotel was delightfully decorated throughout. I stayed in a lovely suite the night before the wedding day then on the wedding night moved to the best room up stairs (where Robbie Williams stayed) The staff are helpful and friendly. Breakfast is really good! We often return for... More

Ive stayed here twice before and have always been impressed. The room was large, good tv and bathroom/showers. The pool and spa is good too. Surroundings are great and you can walk around the gardens too. My sat nav always has issues finding this place though. The breakfast was very tasty, I fancied a greasy fryup as a treat and... More

Attended a wedding here last week and was at first stunned by the setting. It really is breathtaking to look at. Was disappointed however to discover that only the ceremony was taking place in the hotel and the rest of the wedding was to be held out in the garden marquee. The bride and grooms honeymoon suite was on the... More

This is our 2nd visit. The first was 8yrs ago the only change we noticed was the reception area was less formal now. We were welcomed with the door being opened for us and made to feel welcome straight away. All the staff including the cleaners were all very pleasant and friendly the same at the spa. The meals were... More

My Mother and I booked afternoon tea as a treat. Although 24 hours booking notice is required the staff were totally unprepared for us .Service was slow and we were shown to a table and left for at least 5 mins.We eventually were served tea but it took 15 minutes for the sandwiches to arrive.The staff were young and inexperienced... More

Stayed here last Saturday for a murder mystery night which was undertaken by The Killing Game company. The event was fantastic, the hotel and settings were amazing and added to the ambiance of the events. Hotel room was a standard room but of good quality, nice comfy bed. Flat screen tv with lots of channels. Food was great, the best... More