Really dated, overpriced and on a really busy, small over rated beach. We were so disappointed. The pool was in the basement and was deserted by staff. The kids facilities were poor, not what we'd hoped for at all. The head waiter was rude when we suggested we were seated away from the only other couple dining in the restaurant... More

We had a very relaxing 3 day break at the beginning of February. The staff were all very friendly and keen to please and all spoke very good English, althought often not their first lanugage. The food in the dining room was of a good standard (my only complaint is they ran out of crossiants at breakfast on Saturday morning).... More

My very pregnant friend and myself went on a Groupon Spa day recently to this well situated hotel. The reception area and public rooms are impressive and the service and food at lunch time were both very good. The beauty therapists were both amazing and made it a wonderfully relaxing few hours in the beauty area. My friend and I... More

My boyfriend and I chose Sandbanks for a seaside get away after the hustle and bustle of Christmas. There was some refurbishment going on when we arrived, not unexpected for a hotel out of season. The rooms were very clean and a high standard of facilities was clear. My room was located over reception so close to all the facilities,... More

Stayed here recently for a weekend. Very good service and food. Rooms are gradually being updated. Most have lovely views of beach or harbour. Pool a bit old fashioned but lovely and warm and also enjoyed the steam room and sauna. More

The room appeared well-used and smelled very strongly of polish. The carpet was stained and dirty. The bathroom felt less than clean and had old, green lino of exactly the sort we had in the school showers 20 years ago. The bathroom bin was placed resting up against the clean towels and there was a layer of scum on the... More

My friend and I visited the Sandbanks hotel for a spa day. We were most impressed with the location, and the reception and bar area appeared to have been recently refurbished. Unfortunately the same could not be said of the spa and leisure facilities. We were shown to this area by a member of staff who helpfully explained the day... More

From start to finish on my wedding day, was utterly amazing. Before the day, we sat down with parents and chose our menu from anything we wanted and had a free meal for two to try out our top two choices. Food was the best ive ever tasted. Our wedding guests even talk about the food and day nearly two... More

Arrived late on 3rd Jan. There must have only been about 3 rooms booked in whole hotel. We were put in a 'family room' which had an inter-connecting bunk bed room. The main room was fine but the bunk bed room was just a bit of the main room with a partition wall and was tiny. In the morining we... More