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Sandbanks Hotel

15 Banks Road, Poole BH13 7PS, England (Formerly FJB Collection - The Sandbanks)
Hotel amenities
Sandbanks Hotel
Ranked #11 of 15 hotels in Poole
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446 reviews from our community

Traveller rating
    98
    119
    105
    81
    43
See reviews for
Families
153
 
Couples
146
 
Solo
15
 
Business
37
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Bingley, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 21 May 2013 NEW

We stayed at this hotel to celebrate our anniversary, we have stayed before and love the location right on the beach. The room was spacious, but at a cost, and the views are superb from the balconies on the sea side. We love this hotel, but the room carpets were noticeably dirty around the balcony windows, and the rooms really... More

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Oxford, United Kingdom
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW via mobile

We picked the Sandbanks hotel primarily because of its location. A beautiful hotel situated directly on the beach, a wonderful terrace, clean and fresh. Its really very difficult to fault the place. Our room had a balcony with a view over the beach, well worth the extra cost. I guess our only disappointment was the restaurant. Its a lovely setting... More

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See 2 more reviews by kgrob for Poole
Chester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

Just got back from a 2 night stay ( family wedding on the Saturday) Beautiful location , right on the beach ..stunning view from my room. The room had recently been refurbished and was excellent - clean, very spacious, quiet - all we needed was there. Breakfast was fab ! excellent quality of food and enough choice for all .... More

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1 review
3 of 5 stars Reviewed 18 May 2013 via mobile

This is the second time we've stayed at this hotel for a birthday celebration! We booked a deluxe seaview room at booking.com for a last minute room price which was less than half the normal price, although not refundable. The room room was spacious with fantastic views and very clean. Was disappointed there was no fridge, when the online room... More

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Crawley, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 17 May 2013

We went to the hotel for a family wedding and stayed overnight. I have to say the wedding organisation was superb and the view from the ceremony room was wonderful, what a gorgeous back-drop to the photos. The hotel is classed four star, I would say it is a very good three star. Some of the reviews here are quite... More

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Scotland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 May 2013

the manager on duty that day is exellent service 6 star he brings the place alive! Everything is amazing staff were very friendly and couldn't do enough for us. Will definitely return in the future. The food was exceptional. You could tell the ingredients were fresh. WOW amazing will defiantly be going lovely and fresh food and good service! and... More

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FJBHotels, Public Relations Manager at Sandbanks Hotel, responded to this review
20 May 2013

Thank you for this outstanding review John, especially recognizing the hard work of our Duty Manager, Jorge Da Silva. We hope to welcome you back soon. More

Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 15 May 2013 via mobile

We wanted a few days away in May with our son! On arrival we thought that the hotel was a little tired and old looking, but the rooms are clean and tidy, a little bit old fashioned! The bathroom is spotless and the towels are changed daily. Dinner in the restaurant was very nice and the staff are very helpful... More

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FJBHotels, Public Relations Manager at Sandbanks Hotel, responded to this review
20 May 2013

Anna B, thank you for this positive review. We are glad that you found your room clean and tidy and you enjoyed eating in our restaurant. We look forward to welcoming you back again soon, hopefully when the weather is slightly warmer! More

South Wales
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 13 May 2013

My wife and I enjoyed a fantastic two night break April 18th and 19th April. The hotel is located right on the beach and although it was April the weather was great and we managed to enjoy the beach. The hotel itself is excellent, with leisure facilities and a varied choice menu. Although we never had dinner in the hotel... More

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FJBHotels, Public Relations Manager at Sandbanks Hotel, responded to this review
20 May 2013

Mark, thank you for this very positive comment. We are glad that your stay was good and that you made use of the facilities in our Haven Hotel. We hope you pay us a visit again soon, especially in the summer when you can take full advantage of our beach facilities. More

London
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 13 May 2013

Room 17 needs attention with dripping taps and broken trouser press. Hotel has poor parking when a function is on. Bar staff need to be trained more Breakfast and Sunday lunch hot plates need to be turned up as the food was luke warm. Cravery is a bit of a begging session trying to get a regular plate of food.... More

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FJBHotels, Public Relations Manager at Sandbanks Hotel, responded to this review
20 May 2013

Thank you for your review Jayboy44, we are pleased that you enjoyed our fantastic location, however are very sorry to learn of your disappointment at some of the features in the hotel. We would like to assure you that we do listen to all such views and take your comments seriously. More

Eastbourne, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 8 May 2013

We have stayed in this Hotel before and had occasion to complain after the last visit in August 2102. However, as we were assured that the management had taken the feedback onboard and the children love the Funsters and the location so we decided to go back again. The room was very nice except for a cracked basin in the... More

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Sandbanks Hotel
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Additional Information about Sandbanks Hotel

Also Known As:
Sandbanks
Sandbanks Poole
Hotel Poole Sandbanks
Poole Sandbanks
Sandbanks Hotel Poole
Hotel Sandbanks
Sandbanks Hotel Poole, Dorset
Address: 15 Banks Road, Poole BH13 7PS, England (Formerly FJB Collection - The Sandbanks)
Region: United Kingdom > England > Dorset > Poole
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotels in Poole
#3 Romantic Hotels in Poole
Price range (per night): $151 - $282
Official Description (provided by the hotel):
Step off our terrace straight onto a Blue Flag beach with seven miles of golden sand! The perfect holiday destination for watersports, family fun or just relaxing by the sea. Situated next to Dorset’s beautiful Sandbanks beach this very special hotel is in an enviable location. ... more   less 
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Sandbanks Hotel
See lowest price for your stay*
Enter dates 1 night 2 nights
Show Prices