We stayed here on 23rd December after our works Christmas bash. It was a fantastic party, our staff were really happy with excellent food and great music to dance to. The DJ had put special request cards on every table so we all got a bit of what we wanted. The Cromwell staff were lovely, attentive but never pushy, and... More

Room and rates are ok, but met with Incredibly rude service from bar staff at our works party. Absolutely would not come here again. More

My wife and I made a long journey from the south coast by train to attend my sister's 60th birthday bash at the Cromwell and after an arduous day on the rails were very glad of a warm welcome from staff despite the fact that there was another function being held there that day as well as ours. My sister... More

I have never stayed here before but after going to my room (needs some updating) I thought I would treat myself to a drink in the cosy bar. To my astonishment as I was coming down the staircase which leads to reception and the bar I could hear (and see) what I can only presume was a Manager telling the... More

During a very extended stay at the Cromwell, the staff have made our time there very enjoyable. When returning from work if i'm tired and fed up Jack on reception never fails to cheer me up. We get great service in the restaurant from Katy, who knows our likes and dislikes well by now (as does Chef!). I can honestly... More

Stayed at this hotel recently , room rate was pretty good but was appalled at the standard of the room,Dark, cold and small ! The walls were paper thin and could here my upstairs neighbour doing his yoga .The receptionist was miserable and every thing seemed too much trouble. Breakfast was extorniate @ nearly £10.00 for a continental .I was... More

Good things... Location! Very handy to everything in Stevenage! Also, it was good enough value for a double room! There was one lovely man who worked there with a moustache- couldn't be more helpful! Bad things... Our room needed updated... Dirty Walls, no window or even an extractor fan in bathroom!! Paper thin windows that allowed through all nighttime noise,... More

..but it depends on which room you get, some at the front have sloping ceilings and its impossible to shave standing at the bathroom sink. Lots and lots of stairs to some rooms, dont take alot of bags! Bar food is good, cant comment on the restaurant though, breakfast is acceptable. Stevenage itself is poor - chav central!, whats this... More

Stayed during a work trip and have to say the room was filthy.Stains on the wall and l dropped something under the bed and well it was disgusting.Dripping taps and broken blinds and basically a lack of pride is very evident The noise in the ultra thin and sauna like corridors especially by tipsy coach party members does nt help... More