I stayed here as part of a large group on a friday night. The hotel was very good overall, good service and large rooms. My only real complain was the room itself looked like it hadnt had any care and attention for a good few years and was in serious need of updating. everything else was great, the Breakfast was... More

I stayed here with a group on 9th June. There were 2x coach groups staying here which is approximately 90-100people.The majority of my group ate here at 3pmish, before going to a concert at Hatfield House. I do not think there were any who complained or said they had poor meals. The prices were not too expensive(for the area). The... More

went to see cliff richard fantastic and stayed the night 2 ladies of 68 given double bed asked to be moved to twin room got double bed and sofa bed on floor did not have bath very dirty. went to eat all around complaining so ordered a toasted sandwich who can mess that up novotel can 2 bits of toast... More

I strongly suggest that you don't stay here unless you need to. Rooms are dirty, smelly, poorly ventilated, and noisy. Breakfast is dreadful. Service in the bar awful. It's not even particularly cheap.

Very good location if on business in the stea as so close to the A1M. Efficient and friendly staff, especially one of the waitresses at breakfast whose service offered was excellent and made up for the most indelible and disgraceful example of scrambled egg ever to have been presented, absolutely awful and was the only egg choice, the chef needs... More

Having recently stayed at the Holiday Inn Stevenage I personally found the location to the train station (5 minutes) a great benefit! We did try the food in the restaurant and again this is better than your average hotel fare, they had kangaroo steaks on the menu!! as you come to expect with the Holiday Inn brand the rooms were... More

Second week in a row staying I n Stevenage, the hotel is mostly very clean, although tired. I have been in the 210-218 region, and they are roomy but tired, and lack free wifi! They need business travellers so why no wifi? Dreadful, drive 2 mins to Mc D, bingo All staff are good and the hotel is nice and... More

I stayed here for one night as I was attending a course @ Knebworth. I was impressed with the quality of the hotel. Check-in was very good. Room was clean and comfortable and breakfast was delicious with tea and toast being brought to the table. Would come back again.

This hotel suited our purpose well - we were moving on to do business in Newmarkwet the following day. The room was good, the staff were courteous and we slept well. The price was reasonable value. However there was one problem and that was the quality of the meal served in the restaurant the evening before. My wife had the... More