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Holiday Inn Stevenage

4.0 of 5
St. George's Way, Stevenage SG1 1HS, England
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Holiday Inn Stevenage
Ranked #5 of 14 hotels in Stevenage
4.0 of 5 stars 94 Reviews
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94 reviews from our community

Traveller rating
    41
    30
    11
    9
    3
See reviews for
Families
11
 
Couples
22
 
Solo
16
 
Business
38
 
What travellers say
  • Very clean(5)
  • Dual carriageway(4)
  • Executive room(4)
  • Free internet(4)
  • Leisure Park(3)
Date Rating
Hinckley, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 21 May 2012 NEW

Without being incredibly picky, I couldn't fault the hotel at all. Room was a good size and well planned out. I was worried about noise with a coach load of German Tourists arriving, though I didn't hear anything. The restaurant coped well despite the numbers, and the food still arrived fairly quickly. Food was very good. Same goes for the... More

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Leeds
Senior Contributor
22 reviews 22 reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 21 May 2012 NEW

Just stayed over the weekend for a friend's birthday party near Stevenage. A really pleasant stay - lovely big room - clean and everything that I needed. Had dinner in the hotel on the Friday night which was a little surreal since I was the ONLY diner in the restaurant! However the food was served by very friendly staff and... More

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Solihull
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 16 May 2012
2
people found this review helpful

Stayed here for a family christening weekend - great welcome from the very helpful receptionist on the Friday evening who even rang our room on arrival to check we were happy with it. Very comfortable and spacious room. Breakfast was excellent and staff could not have been more helpful. Yes - carparking is a bit of an issue but having... More

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London, United Kingdom
1 review
2 of 5 stars Reviewed 8 May 2012

Stayed here for a night at the end of April after a business meeting in the Old Town. Location, very awkward to get to. Luckily booked an executive room so was lucky to gain one of only a handful of parking spaces - saving me from walking around late at night in a ruff area parking my car across the... More

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Gerard Ryan, General Manager at Holiday Inn Stevenage, responded to this review
9 May 2012

Dear Guest Thanks for the feedback following your stay at Holiday Inn Stevenage last month. I was disappointed to learn the experience failed to meet your expectations and that you did not receive the value for money and level of service many of our guest's enjoy. Please accept my sincere apologies that your stay was marred by the service at... More

Orillia
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 8 May 2012

This Hotel is a Gem. The bus trip into London was interesting (45 min. to 1 Hr.) even shorter by train (12 pounds one way) Stevenage is a dull town but we stayed here to have easy access to London. The Hotel is very clean, staff very friendly, rooms efficient and breakfast (included) superb. Stevenage museum next door, malls and... More

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Gerard Ryan, General Manager at Holiday Inn Stevenage, responded to this review
9 May 2012

Dear Guest Thanks for the review of your recent stay at Holiday Inn Stevenage. I'm delighted the experience met your expectations and that the hotel provided a convenient location for exploring London. I hope to welcome you back to the hotel again in the future. Yours sincerely Gerard Ryan General Manager More

London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

We stayed at Holiday Inn Stevenage with two kids last weekend, for a family wedding. I first was horrified when I saw a very busy road right next to the hotel, which you can only cross by subway. But inside it was very clean, modern and stylish. Our family room was large enough for 4 of us, beds were very... More

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Gerard Ryan, General Manager at Holiday Inn Stevenage, responded to this review
25 April 2012

Dear Guest I'm delighted you enjoyed your stay at Holiday Inn Stevenage last weekend and that you found the hotel clean, rooms spacious and breakfast very nice. The hotel is in the heart of the town but does provide an excellent base for visting Hertfordshire attractions or sightseeing in London. Thanks for your feedback and hope to welcome you back... More

Hatfield, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 22 April 2012

We stayed at the hotel this past weekend. It's nothing more nor nothing less than what you would expect from a Holiday inn. The place is spotlessly clean and has comfortable facilities. The room service was quick and efficient and the customer service in general was excellent. The only thing I would need to point out is the air con...although... More

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Gerard Ryan, General Manager at Holiday Inn Stevenage, responded to this review
24 April 2012

Dear Guest I was pleased to learn that many aspects of your stay were positive, especially the room cleanliness, speed and efficiency of room service and customer service. Each bedroom has air conditioning so that our guest's may set the room temperature at a comfortable level. I'm sorry that on this occasion you were unable to benefit from this facilty.... More

Scarborough, United Kingdom
1 review
1 of 5 stars Reviewed 14 April 2012

The newly built stylish decor of the Hotel was marred by a multitude of factors that made my overall stay a terrible experience. In spite of being a Priority Club member, I was given no recognition or was not made any offers. Room was very good & clean but the restaurant & bar service was terrible. The waiters don't even... More

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Gerard Ryan, General Manager at Holiday Inn Stevenage, responded to this review
17 April 2012

Dear Guest Thanks for posting a review following your recent stay at Holiday Inn Stevenage. Please accept my sincere apologies that the experience did not meet your expectations and our usual standards. I'm sorry that on this occasion the service offered did not match the product, room cleanliness and food quality. It is disappointing that you did not receive the... More

North York Moors National Park, United Kingdom
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 28 March 2012

Very helpful and friendly staff at reception. Decent menu for bar meals, breakfast was excellent. Rooms clean with controllable aircon. More

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Gerard Ryan, General Manager at Holiday Inn Stevenage, responded to this review
30 March 2012

Dear Guest Many thanks for the great feedback which will be shared with the team. Hope to welcome you back to Holiday Inn Stevenage in the near future. Yours sincerely Gerard Ryan General Manager More

York, UK
Top Contributor
71 reviews 71 reviews
Reviews in 44 cities Reviews in 44 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 26 March 2012

This was our second stay at the Holiday Inn Stevenage (for some reason I never reviews the first stay) We stayed two nights (Fri & Sat). Very little time was spent in the hotel (we arrived at 10pm on each day and left at 7.30am each morning) However, the hotel was clean, the staff polite and its just a few... More

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See 3 more reviews by Skeldergate for Stevenage
Gerard Ryan, General Manager at Holiday Inn Stevenage, responded to this review
27 March 2012

Dear Guest Thanks for your feedback following your recent stay at Holiday Inn Stevenage. I'm pleased that overall the experience met your expectations, especially with regards to hotel cleanliness and politeness of the staff. Please rest assured that your comments will be shared with the team. Thank you for choosing Holiday Inn Stevenage. Yours sincerely Gerard Ryan General Manager More

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Additional Information about Holiday Inn Stevenage

St. George's Way, Stevenage SG1 1HS, England
Price range (per night):* 78 AUD - 177 AUD

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