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The Alexandra Hotel

3.0 of 5
11 Clomnel Street | off The Promenade, Llandudno LL30 2LE, Wales
Hotel amenities
The Alexandra Hotel
Ranked #111 of 135 Llandudno B&B and Inns
3.0 of 5 stars 35 Reviews
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35 reviews from our community

    Trip type
Traveller rating
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    9
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Date Rating
Nottingham, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 14 May 2012
1
person found this review helpful

I didn't believe hotels like this still existed. On arrival a staff member came to our car and helped with our luggage. We were asked to pay up front and after seeing our room I could see why. It was dismal, large and unpleasant. The curtains didn't fit and were only for decoration. The flat screen TV was so small... More

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john humberstone, General Manager at The Alexandra Hotel, responded to this review
17 May 2012

We can normally spot these guests in the first few seconds, I am delighted that this was no exception, pay in advance, I cant think of a single hotel that doesn't take some sort of security to ensure payment, no we don't have a car park , we were here before cars, silly old Victorians not having the foresight to... More

Sowerby Bridge, England, United Kingdom
1 review
2 of 5 stars Reviewed 23 April 2012

Well, where to start! Whilst we accept that the renovations to the hotel are a work in progress that in no way explains our stay there. We booked for 2 nights (we got it dirt cheap) for our 35th wedding anniversary which worked out at around £16.50 pppn. It's the old saying....you buy cheap you get cheap! The room was... More

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john humberstone, Manager at The Alexandra Hotel, responded to this review
24 April 2012

We are what we are a no frills 2 star hotel charging very modest rates not sure what you could expect for £16.50 we are converting all our rooms to fully en-suite but it doesn't happen overnight. We offer en-suite accommodation from as little as £25 a head including a very full breakfast menu, don't feel obliged to write a... More

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Widnes, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 20 April 2012

I stayed here for a few nights recently and having read most of the reviews I find my self bemused by the negative comments. Reviewers should have taken the time to talk to John Humberstone the owner about their concerns and listened to the history behind the hotel and his plans claim it back from the brink. So this is... More

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Driffield
1 review
1 of 5 stars Reviewed 17 April 2012

My Husband & I have just come back from staying @ Alexendra Hotel, first morn on 13th April found our full english, to be cold, on our last day could'nt eat our breakfasts, need'd to go out for better breakfast. absusolute disgrace, after what we'd already paid. More

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john humberstone, General Manager at The Alexandra Hotel, responded to this review
22 April 2012

You normally have to look for the real reason when confronted with one you don't believe, in sales its called hunting out the real objection, no breakfast is ever served cold, it just cant happen, the plaes are normally so hot you have trouble carrying them and advise the guest to beware, on the day this person left her breakfast... More

UK
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 31 March 2012

We stayed in a triple room. It was very large, clean and comfortable. Great location, not right on the seafront but only just back from it. We even had a sea view from one of the side windows. It's not the Ritz, but we didn't expect it to be for the price. We had a lovely cooked breakfast included, which... More

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cheshire
1 review
1 of 5 stars Reviewed 11 March 2012

the room was clean and comfortable, and that is unfortunately where the positive feedback ends. The decor was awful, with thread bare carpets throughout the communal areas which seemed to change in pattern as you ascended each floor. The floor tiles in the bathroom were not secured, if someone elsewhere in the building was using the shower you couldn't, unless... More

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john humberstone, General Manager at The Alexandra Hotel, responded to this review
25 March 2012

At no time did we get any comments or complaints about this stay, the showers work fine and are clean, how anyone can detect someone else affecting their shower is a new one on me, we saw some of the party for breakfast who ate everything,two left rather quickly we guess it may have been the author of this report... More

flintshire
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

the room was lovely , just what we wanted, the owner was lovely so was the 2 bar staff except the female natasha she was insulting, she told us we had been in the bar too long, and also spaying cleaning fluid while we were drinking ,we had to wait for our dinner when it came it was cold, and... More

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john humberstone, General Manager at The Alexandra Hotel, responded to this review
31 January 2012

I am astonished, the first time I have ever had anyone complain about a staff member, well if its any consolation she is leaving, but I am still astonished, as I am with the allegations about cold or greasy food, its just not us, likewise with comments relating to refurbishing furniture, a dressing table newly delivered was left overnight in... More

stoke on trent
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed 26 November 2011

Booked this dump for 3 days only stayed for 2 the only reason we did not come home after 1 day was that we had tickets for a show which was great. When we arrived the Reception was up a flight of stairs which i thougt a bit strange, dinning room was opposite and not to inviting at all ,had... More

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john humberstone, Manager at The Alexandra Hotel, responded to this review
1 December 2011

Ok I will try to objective, with what I consider a trivial and over dramatised review, firstly stairs to reception' I started my hotel career at The Grosvenor House Hotel in Sheffield, the reception was on the second floor, apposite was the dining room, no different to here, paying as you arrive is nothing new, most hotels do this or... More

Queensland, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 21 November 2011

All I can say is thank goodness we were there for only one night. No shower, wind was coming through the window sill (windows were closed!!). We made a joke about having to wear sunglasses to bed as the hotel light below our window was that bright!!!! I understand that renovations were going on but it's still no excuse for... More

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john humberstone, Manager at The Alexandra Hotel, responded to this review
11 December 2011

Wish these reviews contained accurate reports, people who can't tell street lighting from hotel signs need help, people who book hotel rooms with baths but want showers may need additional optical assistance, people who couldn't tell a well cooked breakfast from an overcooked breakfast should stick to cornflakes, we inspected the room immediately these people left, no evidence of a... More

Rhyl, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 November 2011
1
person found this review helpful

MySelf and Husband Stayed for 2 night in the Alexandra, It was just what we were l,looking for Cheap enough, Clean, Warm, Comfortable, and very Friendly. It was my husbands 50th Birthday, I rang before we went and asked about a birthday cake for him, Nothing was to much trouble and it was brought to our table after our evening... More

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Additional Information about The Alexandra Hotel

11 Clomnel Street | off The Promenade, Llandudno LL30 2LE, Wales
Price range (per night):* 48 AUD - 116 AUD

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