My parents and I have just returned from a week booked via Bowens. Vin and his young staff were friendly and welcoming. The hotel was efficiently run, clean, with good quality fresh food, well cooked.
As you are in the process of refurbishing I hope you find my next comments helpful. Mom was disappointed with their room as it was...
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This is the fourth year that we have visited The Oban Hotel, using it as our base to attend the Bible By The Beach conference in Eastbourne. We come as a group from our church, thirty plus of us, and Vin and his staff have never failed to look after us superbly. The rooms are spotless, tidy, and very comfortable....
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Dear Les, thank you for taking the time in expressing your views. I speak for us all at the Oban when I say it was great to see you all again. We are all delighted you enjoyed yourselves and pleased that we made your stay another memorable one. I have booked your group in again for next year and being...
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Just returned from a 5 day stay in this hotel and couldn't have been more satisfied. Eight of us ladies and not 1 single complaint. Yes the single rooms are small but they are fully equipped and really how much time do you spend in your room while on holiday? The food was excellent and plentiful (sausages were very nice...
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Dear Gloria, It was lovely to see you all again and thank you for your review. You all certainly know how to enjoy yourselves and we were glad to have shared the week with you. We appreciate your comments and we know how important your holiday is and endeavour to ensure everyone is satisfied, if not more. Well I think...
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I don't know why this hotel is getting negative reviews or why it is ranked lower than the Eastbourne Travelodge, it's clearly miles better than the Travelodge (well unless you prefer your hotels to have dirty rooms, no reception staff and flooded bathrooms). We stay in Eastbourne every year for the tennis and last year decided to try a new...
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Dear Kathykins, thank you for taking the time to write your review. As you no doubt know we have an considerable amount of guests that visit us each year and we always endeavour to please. There has been a number of improvements to the hotel over recent times none more so than over recent months. We know we can do...
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I am a local in Eastbourne but visited friends here just befor christmas and witnessed the unveiling of their new bar.....very smart indeed.
Its a period building with some very grand featuresand designs, the location is spot on with staff to match....my friends very much enjoyed themselves and were pleased with their choice.
I may pop in for a few...
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Dear Georgie, We're pleased your freinds enjoyed themselves with us and that you were impressed enough to write a review. We certainly hope you will pop in for a drink sometime and look forward to seeing you.
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I have been asked by my mother (doesn't have computer or understand e-mail) to writ this review.
After booking their coach holiday to this hotel they asked me to look on "that place that tells you how good the hotel is". Well my first look showed a few negative comments so I was a little wary about their stay however,...
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Dear Jo, Thank you for your comments. As a hotel we endeavour to make all our guests feel welcomed and provide them with the facilities and warm hospitality that we ourselves would expect. We know our guests are individuals and being a small hotel we would like to think we are able to cater for individual needs that much more....
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I booked a single room for one night. The room was very small. It had a shower and toilet room I just about got in although you can't dry yourself there you have to use the bedroom. The bedroom had a basin and mirror at the window end with a chair. I can't remember sitting down and having a shave...
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Thank you for your comments. We are sorry we didn't meet your expectations and in all honesty can certainly relate to a few of the issues you mentioned. Towards the end of last year and even now as we speak the hotel has and is still going through a refurbishment program. A number of bedrooms have recently been refitted with...
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This really was a dreadful hotel. The hot water was all gone by 8am, the wiring was shoddy, if you turned the kettle on while watching tv it fused everything. When we complained we were told it was other guest's fault for wanting too much heating on. There wasn't even a bedside table to put a glass of water on....
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Where to start is the problem. I truly believe this is the worst hotel I have stayed in. The positives first:
1. The rooms were clean.
2. The two young people that were our servers for breakfast and dinner were wonderful.
3. It is close to the sea and the town.
4. The second room we were in did have...
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Dear Jberryco,
We view all comments as constructive and would like to thank you for your time in writing this review. Having now looked into the issues you have raised we would like to respond accordingly.
Our Hotel has never had a dance floor and we’ve never claimed to have a dance floor.
Having spoken to your group’s organiser she...
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We have visited the Oban before in Eastbourne last year and decided to booked a room with a sea view for the Bank Holiday Weekend. The Hotel is a very cosy medium sized hotel with great and very attentive staff. We stayed in room 13 which was very lucky for us as the sea view was what can only be...
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It’s been sometime since you stayed with us and please accept our apologies for our late response that said, thank you for sharing your opinion. We are pleased that we met your expectations and also pleased that you enjoyed room 13 so much. We have since made further improvements to the hotel and would love to see you return. We...
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