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All 41 Eastbourne hotels »

Bay Burlington Hotel

26-34 Royal Parade, Eastbourne BN21 3YN, England
Hotel amenities
Special offer
3 FOR 2 BREAKS FROM £89
Bay Burlington Hotel
Ranked #27 of 41 hotels in Eastbourne
3.5 of 5 stars 101 Reviews
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101 reviews from our community

What travellers say about this hotel
  • Very good(7)
  • Sea view(4)
  • Dining room(4)
Traveller rating
    21
    31
    28
    10
    11
Only show reviews for Family (17) | Couples (58) | Business (0)
Date Rating
Ribble Valley
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 26 May 2012 NEW

Travelled with Shearings on 21st MAY- 25TH, on a voucher system of four drinks daily.Stayed in room 333. Room looked clean, carpets had beem well vacumed, but the skirting boards were dirty. We had rotten window frames,paint on some grubby net curtains,and the wall paper was coming away in parts.But, the bedding was spotless, good selection of beverages, and although... More

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See 2 more reviews by yvonneRibbleValley for Eastbourne
Farnham, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 May 2012
2
people found this review helpful

The good points - food of a high standard, staff friendly and helpful,good location, reasonable free car parking at the back of the hotel, the public areas have been refurbished. Bad points - apart from the dining room the public areas were cold, you could not sit in any comfort. Part of the Sun room was out of bounds because... More

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BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review
11 May 2012

Thank you for taking the time to leave a review. Good to read the food was complemented again with our great team of staff. The location as I've stated in previous replies is second to none. Our conservortrey area has been subjected to a major leak and is in the process of repair unfortunately this is not a five minute... More

Macclesfield, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 23 April 2012
5
people found this review helpful

I was concerned before I stayed at the Burlington because of all the bad reviews on this site, and the horific photos of damp bedrooms and mouldy bathrooms. I had no such problems. I went on a coach holiday, and included in the total price I got;- Picked up at home in a taxi to stretton interchange, and coach travel... More

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BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review
30 April 2012

It is always interesting to read reviews like this. Couldn’t agree more in terms of value for money. As a company we do represent great value for money especially in these difficult times. Good to read the vouchers for drinks were a appreciated, we have found since we introduced this facility a couple of months back it has been hugely... More

Lt Haywood Staffs
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 22 April 2012
1
person found this review helpful

A 6night stay 14th /21st April. was a great break with great service from all staff. The food was very good with a good selection. The entertainment tip top with a first rate compere (Mark) we will definately return after this our first visit. Mr & Mrs G.Hope.

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BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review
30 April 2012

Brilliant!!!. Short and very sweet. Thanks for a great review; it would certainly appear that what we offer is certainly right down your street. That man is there again, Mr Snow, if all this praise continues he will become something of a Diva will have to keep an eye on this!!! Great to read you enjoyed the food and the... More

London
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 12 April 2012
4
people found this review helpful

The hotel is ideally situated on the sea front and walking distance to the shopping centre. All the staff from the room cleaners, waiters, reception staff and bar staff work very hard and are very helpful and professional. We did not think much of the food, but all in all it is good value for money and we had an... More

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BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review
17 April 2012

Thank you deanaone for your review. Got to agree our location is superb and is ideally situated for all the surrounding attractions, beach, seafront, shops, cafes, etc. Our staff do work hard and it is greatly appreciated when it is recognised and mentioned so a huge thank you for that. Great to read you had an enjoyable stay and it... More

southampton
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 9 April 2012
1
person found this review helpful

Nice rooms, Food good, but portions small, Entertainment average,

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BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review
12 April 2012

Thank you for taking the time to leave a review. More

East Yorkshire
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 April 2012
2
people found this review helpful

My wife and I stayed at this hotel on a 5 day break from Monday to Friday with National Holidays in January during one of the coldest weeks of the winter.The hotel is ideally situated right on the front and near to the pier.We were allocated to our room on the third floor but were not satisfied with it as... More

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BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review
13 April 2012

Thanks for such a comprehensive review. It is always disappointing when something breaks down. We have a 24 hour call out service with Otis lifts and every effort is made to ensure the lifts are kept operational at all times. Both lifts are relatively new, however it is a mechanical devise that will fail from time to time which is... More

Lancaster, United Kingdom
Senior Contributor
23 reviews 23 reviews
Reviews in 18 cities Reviews in 18 cities
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed 29 March 2012
3
people found this review helpful

My wife and I have stayed at a few Shearings hotels and had vowed not to again after a visit last year to the hovel at Tarbet on Loch Lomond. However, against my better judgement, we decided to stay here in Eastbourne on the third leg of our tour of the South. We opted for a Friday to Monday short... More

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BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review
30 April 2012

Thanks for the review, please refer to my comment regarding the lifts in previous responses. Pity you didn’t enjoy Eastbourne however many people really do and find the location of the hotel superb please see previous reviews. Being a Northern lass myself, who I must add adores Blackpool and all it has to offer, Eastbourne bears no resemblance, No Tower,... More

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2 of 5 stars Reviewed 23 March 2012
1
person found this review helpful

After looking at some bad reviews and photos we wanted to cancel ,but were told we would lose our deposit ,so we went .The first impression was fine until we saw our room 106 furniture dated chipped and rough, carpet dirty, windows taped to hide gaps ,asked for a bath did not expect a 4 foot one and could not... More

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BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review
18 May 2012

Thanks for the review, for anyone else reading this, I would ask that you keep an open mind and read the many excellent reviews the hotel has received. This one bedroom is not reflective of the majority of the hotel rooms. We are addressing the more tired rooms later this month when we start our 2012 bedroom refurbishment programme. The... More

Chester, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 21 March 2012
1
person found this review helpful

Having been on many Shearings breaks,we spent a Monday to Friday `Inclusive` break with Shearings at The Burlington Hotel , Eastbourne from 5th to 9th March 2012 after being recommended. Tony `Two Teds`, our coach driver was absolutely the best ever of all the Shearings drivers we have encounted. He was so interactive with everyone on the coach, so full... More

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BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review
21 May 2012

Thanks for the review. Great comments about our driver I know he will be pleased to read this and his Two teds coach identification seems to be doing the trick. The points made regarding the room have been taken on board and are being looked into. The drinks voucher scheme which is now in place has proven to be a... More

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Additional Information about Bay Burlington Hotel

  • Burlington Hotel Eastbourne
Address: 26-34 Royal Parade, Eastbourne BN21 3YN, England
Price range (per night):* 48 AUD - 145 AUD

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